Chief Clinical Governance & Operations Officer

Confidential; Jakarta Pusat; On-site; IDR 2,000,000,000 - 6,000,000,000; Full time

Job summary

Confidential is seeking an experienced Senior Medical Leader to set and drive the MNQ strategy across multiple hospitals in Indonesia. You will establish governance standards, drive patient safety initiatives, and align clinical outcomes with corporate priorities.

You will lead credentialing, audits, and multi-site clinical transformation while collaborating with hospital directors and medical committees to ensure adherence to regulatory standards and quality frameworks.

Qualifications

• Medical Doctor (dr.) degree mandatory, with a Master’s preferred in Hospital Administration / Management, Public Health, Healthcare Management, Business Administration, or related field.
• Minimum 12 years of experience in hospital or healthcare management, with at least 5 years in senior medical, clinical, or healthcare leadership roles.
• Experience as a Medical Director, Chief Medical Officer, Hospital Director, Clinical Director, or equivalent enterprise-level clinical governance leader is strongly preferred.
• Proven track record in clinical governance, quality and patient safety, medical staff governance, clinical service development, and clinical risk management.
• Experience leading multi-site or multi-hospital initiatives to drive standardization and transformation across stakeholders.

Responsibilities

• Set MNQ strategy and priorities, including annual work plans and KPIs.
• Strengthen group-wide clinical governance with policies, standards, pathways, and protocols.
• Serve as senior medical advisor on services, technology, and major clinical decisions.
• Lead medical staff governance across the Group (credentialing, privileging, audits).
• Drive quality, patient safety, and clinical risk management across hospitals.
• Establish nursing governance standards and collaborate with hospital nursing leaders.
• Monitor clinical performance and benchmark outcomes across hospitals.
• Ensure regulatory compliance and readiness for audits, sponsor quality improvement initiatives.
• Lead, coach, and develop the Corporate MNQ team and partner with Hospital Directors.

Skills

Leadership

Clinical governance

Quality & patient safety

Stakeholder management

Strategic thinking

Communication

Education

MD degree

Master’s degree in Hospital Administration/Management/Public Health/Healthcare Management/BUS Admin

Job description

Confidential is seeking an experienced Senior Medical Leader to set and drive the MNQ strategy across multiple hospitals in Indonesia. You will establish governance standards, drive patient safety initiatives, and align clinical outcomes with corporate priorities.

You will lead credentialing, audits, and multi-site clinical transformation while collaborating with hospital directors and medical committees to ensure adherence to regulatory standards and quality frameworks.