Chief Clinical Operations & Quality Officer

Confidential; Indonesia; On-site; IDR 2,683,363,000 - 3,756,708,000; Full time

Job summary

Confidential is seeking a Group MNQ leader to set strategy and priorities across hospitals, aligning patient-care goals with the business strategy and clinical outcomes, and to champion governance and standards.

You will lead clinical governance, quality and safety programs, develop policies and pathways, drive multi-site transformation, and collaborate with Hospital Directors, Medical Committees and nursing leaders to secure consistency and accountability.

Qualifications

• MD required; master's preferred in hospital administration/healthcare management/related field.
• 12+ years in hospital/healthcare management; 5+ years in senior leadership roles.
• Experience as Medical Director/Chief Medical Officer or equivalent enterprise-level clinical governance leader preferred.
• Proven governance, quality, patient safety, and clinical risk management track record.
• Experience leading multi-site or multi-hospital initiatives; ability to standardize and transform across stakeholders.

Responsibilities

• Set MNQ strategy, annual work plans, KPIs aligned with business strategy and clinical outcomes.
• Establish and strengthen group-wide clinical governance, policies, pathways, and standards for consistency across hospitals.
• Serve as senior medical advisor on services, technology, and significant clinical decisions with risk-benefit assessments.
• Lead medical staff governance, credentialing, privileging, and clinical practice evaluation across the group.
• Drive quality, patient safety, and clinical risk management, including adverse-event reviews and CAPA implementation.
• Set nursing governance standards and oversee nursing quality, competency development, and professional practice with hospital leaders.
• Monitor clinical performance, outcomes, practice variation, productivity, and patient experience; benchmark across hospitals.
• Ensure regulatory and accreditation readiness; sponsor cross-hospital quality improvement initiatives.
• Lead, coach, and develop Corporate MNQ team and collaborate with Hospital Directors and committees.

Skills

Strategic leadership

Clinical governance

Stakeholder management

Quality improvement

Education

Medical Doctor (MD)

Master's degree in Hospital Administration

Job description

Confidential is seeking a Group MNQ leader to set strategy and priorities across hospitals, aligning patient-care goals with the business strategy and clinical outcomes, and to champion governance and standards.

You will lead clinical governance, quality and safety programs, develop policies and pathways, drive multi-site transformation, and collaborate with Hospital Directors, Medical Committees and nursing leaders to secure consistency and accountability.