Business Relations Manager - Surabaya

RedDoorz; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 78,120,000 - 145,080,000; Full time

Job summary

RedDoorz in Surabaya seeks an entry-level property operations professional to manage a portfolio of 30-40 properties and maintain strong relationships with owners and staff. The role emphasizes quality control, cross-department coordination, and growth initiatives to enhance customer experience.

The ideal candidate is a fresh graduate with solid communication and negotiation skills, able to engage with property partners and contribute to long-term goals in a dynamic hospitality environment.

Qualifications

• Bachelor's degree required, preferably in marketing, communications, or related fields.
• Fresh Graduate welcome to apply.
• Strong negotiation, communication, and relationship-building abilities.
• Proficiency in both written and spoken English is advantageous.

Responsibilities

• Maintain a good relationship with property owners and hotel/property staff.
• Monitor the quality of properties to ensure they meet our standards.
• Manage a portfolio of 30-40 properties.
• Build and manage relationships with key partners and properties.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve the customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.

Skills

Negotiation

Communication

Relationship building

English proficiency

Education

Bachelor's degree in marketing, communications, or related fields

Job description

Qualification:

• A bachelor's degree is required, preferably in marketing, communications, or related fields.
• Fresh Graduate welcome to apply
• Strong negotiation, communication, and relationship-building abilities.
• Proficiency in both written and spoken English is advantageous.

Key Responsibilities:

• Maintain a good relationship with property owners and hotel/property staff.
• Monitor the quality of properties to ensure they meet our standards.
• Manage a portfolio of 30-40 properties.
• Build and manage relationships with key partners and properties.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve the customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.