Branch Ops & Marketing Leader

Ruangguru; Indonesia; On-site; IDR 78,120,000 - 167,400,000; Full time

Job summary

Ruangguru is seeking a Branch Operations Manager in Indonesia to oversee multiple branches and ensure smooth academic processes. You will lead branch initiatives, events, and marketing activities to drive student engagement and enrollment.

Responsibilities include managing branch PnL, analyzing local markets, and implementing strategies to optimize revenue and business performance. Strong leadership and bilingual communication are essential.

Qualifications

• Bachelor's Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.

Responsibilities

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Skills

Leadership

Sales & Marketing

Business Development

People Management

Communication

Education

Bachelor's Degree

Job description

Ruangguru is seeking a Branch Operations Manager in Indonesia to oversee multiple branches and ensure smooth academic processes. You will lead branch initiatives, events, and marketing activities to drive student engagement and enrollment.

Responsibilities include managing branch PnL, analyzing local markets, and implementing strategies to optimize revenue and business performance. Strong leadership and bilingual communication are essential.