Branch Operations Leader, Education & Growth

Ruangguru; Tasikmalaya; Vor Ort; IDR 240.000.000 - 420.000.000; Vollzeit

Zusammenfassung

Ruangguru is seeking a regional Operations Lead to coordinate and oversee branch performance across the assigned area, ensuring smooth operations and effective academic processes. You will drive branch initiatives, events, and promotions to boost student engagement and enrollment.

Manage branch P&L by analyzing local market conditions and seizing sales opportunities, while delivering an exceptional customer experience and building long-term loyalty.

Qualifikationen

• Bachelor’s degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.

Aufgaben

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Kenntnisse

Leadership

Sales & Marketing

People management

Communication

Ausbildung

Bachelor’s degree

Jobbeschreibung

Ruangguru is seeking a regional Operations Lead to coordinate and oversee branch performance across the assigned area, ensuring smooth operations and effective academic processes. You will drive branch initiatives, events, and promotions to boost student engagement and enrollment.

Manage branch P&L by analyzing local market conditions and seizing sales opportunities, while delivering an exceptional customer experience and building long-term loyalty.