Branch Manager - Growth, Events & Customer Experience

Ruangguru; Indonesia; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

amIT Global Solutions Sdn Bhd is seeking a Branch Operations Leader responsible for supervising multiple branches in the region, ensuring smooth operations and effective execution of academic processes. You will drive events, promotions, and marketing initiatives to boost student engagement and enrollment while overseeing PnL performance and identifying revenue opportunities.

The role requires proven leadership in Sales & Marketing or Business Operations, experience in education or start-ups is

Qualifications

• Bachelor's Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in both Bahasa Indonesia and English.

Responsibilities

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Job description

amIT Global Solutions Sdn Bhd is seeking a Branch Operations Leader responsible for supervising multiple branches in the region, ensuring smooth operations and effective execution of academic processes. You will drive events, promotions, and marketing initiatives to boost student engagement and enrollment while overseeing PnL performance and identifying revenue opportunities.

The role requires proven leadership in Sales & Marketing or Business Operations, experience in education or start-ups is