BPO Management - Warehouse (Palembang)

Shopee; Jakarta Pusat; Presencial; IDR 66.960.000 - 100.440.000; Jornada completa

Descripción de la vacante

Shopee is looking for an Entry Level Operations professional in Jakarta to support end-to-end manpower fulfillment. You will collaborate with internal teams and external vendors to ensure a steady workforce for daily tasks and training needs.

The role emphasizes data management, attention to detail, and strong communication to coordinate with cross-functional stakeholders in a fast-paced environment. Palembang placement is a potential requirement as part of workforce deployment.

Formación

• Bachelor's degree in any major.
• Willing to be placed in Palembang.
• 1–2 years of experience in workforce management, manpower fulfillment, warehouse operations, vendor management, or related operational role.

Responsabilidades

• Ensure daily workforce fulfillment meets operational manpower requirements.
• Coordinate manpower requests with third-party vendors to maintain adequate workforce supply.
• Validate worker information and deployment schedules to ensure operational accuracy.
• Monitor workforce fulfillment, identify issues, and coordinate timely resolutions with relevant stakeholders.
• Conduct onboarding and training to prepare Daily Workers for operational assignments.
• Evaluate training outcomes and manage system access for qualified workers.

Conocimientos

Excel

Google Sheets

Data analysis

Stakeholder management

Communication

Problem solving

Cross-functional coordination

Educación

Bachelor's degree

Herramientas

Excel

Google Sheets

Descripción del empleo

Department OperationsLevelEntry LevelLocationJakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:Ensure daily workforce fulfillment meets operational manpower requirements.Coordinate manpower requests with third-party vendors to maintain adequate workforce supply.Validate worker information and deployment schedules to ensure operational accuracy.Monitor workforce fulfillment, identify issues, and coordinate timely resolutions with relevant stakeholders.Conduct onboarding and training to prepare Daily Workers for operational assignments.Evaluate training outcomes and manage system access for qualified workers.Requirements:Willing to be placed in PalembangBackground in Manufacturing/Warehouse/Logistic is highly preferredHold a minimum Bachelor's degree in any major.Has prior 1-2 years of working experience in workforce management, manpower fulfillment, warehouse operations, vendor management, or a related operational role.Proficient in Microsoft Excel or Google Sheets for data management, reporting, and analysis.Strong communication, coordination, and stakeholder management skills.Strong analytical and problem-solving skills with attention to detail.Able to work in a fast-paced environment and manage multiple priorities effectively.Able to collaborate and coordinate effectively with cross-functional stakeholders in a structured work environment.