BPO Management - Warehouse (Makassar)

Shopee; Jakarta Pusat; In loco; IDR 44.640.000 - 62.496.000; Tempo pieno

Descrizione del lavoro

Shopee in Jakarta is seeking an entry-level Operations professional to help ensure daily workforce fulfillment across our facilities. You will coordinate manpower with third-party vendors and validate deployment schedules to support smooth operations.

You will onboard and train daily workers, monitor fulfillment, and collaborate with cross-functional teams to resolve issues quickly. A Bachelor's degree and 1–2 years in manufacturing, warehouse or logistics provide a solid foundation.

Competenze

• Willing to be placed in Makassar
• Background in Manufacturing/Warehouse/Logistic is highly preferred
• Hold a minimum Bachelor's degree in any major.
• Has prior 1-2 years of working experience in workforce management, manpower fulfillment, warehouse operations, vendor management, or a related operational role.
• Proficient in Microsoft Excel or Google Sheets for data management, reporting, and analysis.
• Strong communication, coordination, and stakeholder management skills.
• Strong analytical and problem-solving skills with attention to detail.
• Able to work in a fast-paced environment and manage multiple priorities effectively.
• Able to collaborate and coordinate effectively with cross-functional stakeholders in a structured work environment.

Mansioni

• Ensure daily workforce fulfillment meets operational manpower requirements.
• Coordinate manpower requests with third-party vendors to maintain adequate workforce supply.
• Validate worker information and deployment schedules to ensure operational accuracy.
• Monitor workforce fulfillment, identify issues, and coordinate timely resolutions with relevant stakeholders.
• Conduct onboarding and training to prepare Daily Workers for operational assignments.
• Evaluate training outcomes and manage system access for qualified workers.

Conoscenze

Communication

Coordination

Stakeholder management

Analytical skills

Problem solving

Attention to detail

Prioritization

Cross-functional collaboration

Formazione

Bachelor's degree

Strumenti

Microsoft Excel

Google Sheets

Descrizione del lavoro

Department OperationsLevelEntry LevelLocationJakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.Job Description:Ensure daily workforce fulfillment meets operational manpower requirements.Coordinate manpower requests with third-party vendors to maintain adequate workforce supply.Validate worker information and deployment schedules to ensure operational accuracy.Monitor workforce fulfillment, identify issues, and coordinate timely resolutions with relevant stakeholders.Conduct onboarding and training to prepare Daily Workers for operational assignments.Evaluate training outcomes and manage system access for qualified workers.Requirements:Willing to be placed in MakassarBackground in Manufacturing/Warehouse/Logistic is highly preferredHold a minimum Bachelor's degree in any major.Has prior 1-2 years of working experience in workforce management, manpower fulfillment, warehouse operations, vendor management, or a related operational role.Proficient in Microsoft Excel or Google Sheets for data management, reporting, and analysis.Strong communication, coordination, and stakeholder management skills.Strong analytical and problem-solving skills with attention to detail.Able to work in a fast-paced environment and manage multiple priorities effectively.Able to collaborate and coordinate effectively with cross-functional stakeholders in a structured work environment.