Boutique Villa Operations Lead: Build & Optimize

Bali Villa Management

Provinsi Bali

On-site

IDR 167,400,000 - 279,000,000

Full time

2 days ago
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Job summary

Bali Villa Management is seeking an experienced Operations Manager to run daily operations end-to-end for a new boutique villa and apartment complex near Seseh, Bali. You will oversee guest relations, front office, housekeeping, security and engineering/maintenance, manage a 10+ person team, and build operations from the ground up with a focus on guest satisfaction and cost control.

The role requires Bali experience, fluency in Indonesian and English, and proficiency with OTA platforms to

Qualifications

  • Minimum 2 years of experience as Villa Manager, Hotel Operations Manager, or General Manager in hospitality (villas/boutique hotel).
  • Preferably experience in Bali.
  • Experience managing a team of 10+ staff.
  • Based in or willing to relocate to the Badung/Canggu/Seseh area.
  • Fluent in Bahasa Indonesia and English.
  • Financial planning and budgeting skills.

Responsibilities

  • Full operational management including guest relations, front office, housekeeping, security, and engineering/maintenance
  • Staff scheduling and training
  • KPI management
  • Owner and management reporting
  • Vendor management for pool, garden, laundry, and pest control
  • Cost control and budget oversight
  • Ensure service quality and guest satisfaction

Skills

Guest relations
Front office
Housekeeping
Security
Engineering/maintenance
Staff scheduling
KPI management
Budget oversight

Tools

Airbnb
Booking.com
Trip.com

Job description

Bali Villa Management is seeking an experienced Operations Manager to run daily operations end-to-end for a new boutique villa and apartment complex near Seseh, Bali. You will oversee guest relations, front office, housekeeping, security and engineering/maintenance, manage a 10+ person team, and build operations from the ground up with a focus on guest satisfaction and cost control.

The role requires Bali experience, fluency in Indonesian and English, and proficiency with OTA platforms to

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