B2C Operation Staff

FACETOLOGY; Jakarta Selatan; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

FACETOLOGY, a dynamic beauty brand, is seeking a results-driven Supply Chain Operations professional in Jakarta Selatan. You will oversee B2C order fulfillment across channels and ensure inventory readiness to meet demand.

The role emphasizes process discipline, accuracy in invoicing, and coordination across teams. Proficiency in Excel and ERP systems is valued as you optimize logistics, warehousing, and distribution.

Qualifications

• Bachelor's degree in relevant field required.
• Experience in B2C Operations, Supply Chain, Warehouse Operations, Logistics, or E-commerce Operations; beauty/FMCG/retail preferred.
• Strong understanding of order fulfillment, inventory management, warehouse operations, and distribution processes.
• Proficient in Microsoft Excel and familiar with inventory management systems or ERP platforms.
• Excellent analytical, coordination, communication and problem-solving skills.
• Detail-oriented, well-organized, and able to work under tight deadlines.

Responsibilities

• Monitor and ensure the fulfillment of B2C orders across all sales channels.
• Monitor and ensure sufficient B2C inventory levels to meet customer demand.
• Manage product return processes from customers and coordinate follow-up actions.
• Perform invoice reconciliation to ensure accuracy and consistency between invoices and transaction records.

Skills

Order fulfillment

Inventory management

Return processing

Invoice reconciliation

Analytical thinking

Coordination

Communication

Problem-solving

Detail-oriented

Deadline-driven

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Management, or related field

Tools

Microsoft Excel

ERP platforms

Job description

#BeOneofOurFaces!Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.

• Monitor and ensure the fulfillment of B2C orders across all sales channels.
• Monitor and ensure sufficient B2C inventory levels to meet customer demand.
• Manage product return processes from customers and coordinate the necessary follow-up actions.
• Perform invoice reconciliation to ensure accuracy and consistency between invoices and transaction records.
• Bachelor's degree in Supply Chain Management, Logistics, Business Management, or a related field.
• Experience in B2C Operations, Supply Chain, Warehouse Operations, Logistics, or E-commerce Operations; experience in the beauty, FMCG, or retail industry is preferred.
• Good understanding of order fulfillment, inventory management, warehouse operations, and distribution processes.
• Proficient in Microsoft Excel and familiar with inventory management systems or ERP platforms.
• Strong analytical, coordination, communication, and problem-solving skills.
• Detail-oriented, well-organized, and able to work under tight deadlines while meeting operational targets.