B2B Sales Admin / Sales Support

PT Umax Hub Indonesia; Jakarta Barat; On-site; IDR 72,000,000 - 108,000,000; Full time

Job summary

PT Umax Hub Indonesia is seeking a proactive Sales Admin to manage quotations, price lists, invoices, POs, and other documents. You will maintain B2B databases, support follow-ups, and process orders from PO to delivery, coordinating with Warehouse, Finance, Logistics, Purchasing, and Production.

You will also monitor the sales pipeline, prepare reports, and assist in customer meetings. Strong Excel/Google Sheets skills and attention to detail are essential.

Qualifications

• Proficient in Excel and Google Sheets.
• Strong attention to detail and organizational skills.
• Good communication and coordination abilities.
• B2B/corporate sales experience and CRM knowledge is a plus.

Responsibilities

• Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents.
• Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions.
• Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests.
• Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate.
• Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time.
• Monitor and update sales pipeline, quotations, orders, and follow-up status.
• Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team.
• Assist sales representatives in preparing information and documents for customer meetings and visits.
• Handle administrative support for order changes, returns, and customer issues.
• Ensure all sales data and documents are accurate, organized, and properly documented.
• Provide general operational and administrative support to ensure the B2B sales process runs efficiently.

Skills

Excel

Google Sheets

Attention to detail

Organization

Communication

Coordination

CRM knowledge

English communication

Industry knowledge

Education

D3/S1 in Business or related fields

Job description

Manage sales administration, including quotations, price lists, proposals, invoices, POs, and other sales documents.

Maintain and update B2B customer and prospect databases, including contact details, sales status, communication history, and next actions.

Support the sales team with customer follow-ups, including quotations, samples, orders, payments, and customer requests.

Process and monitor customer orders from PO to delivery, ensuring all documents and information are complete and accurate.

Coordinate with Warehouse, Finance, Logistics, Purchasing, and Production to ensure orders are processed smoothly and on time.

Monitor and update sales pipeline, quotations, orders, and follow-up status.

Prepare sales reports, customer recaps, order reports, and performance data for the B2B Sales team.

Assist sales representatives in preparing information and documents for customer meetings and visits.

Handle administrative support for order changes, returns, and customer issues.

Ensure all sales data and documents are accurate, organized, and properly documented.

Provide general operational and administrative support to ensure the B2B sales process runs efficiently.

Requirements

Minimum D3/S1 in Business, Management, Administration, Marketing, or related fields.

1–2 years of experience in Sales Admin, Sales Support, Customer Service, or related roles. Fresh graduates are welcome.

Proficient in Excel / Google Sheets.

Strong attention to detail, organization, communication, and coordination skills.

Able to manage multiple tasks, priorities, targets, and deadlines.

B2B/corporate sales experience and CRM knowledge are a plus.

Good English communication skills are a plus.

Experience in furniture, interior, retail, hospitality, property, construction, or procurement is a plus.