Sales Admin / Customer Relationship Management

PT CORRA SISTEM INTERGRASI; Tangerang; On-site; IDR 100,000,000 - 160,000,000; Full time

Job summary

PT CORRA SISTEM INTERGRASI is seeking a skilled Sales Administration professional in Tangerang to support the sales team with data management and documentation for government projects. You will maintain CRM records for customers, prospects, and government stakeholders while coordinating admin tasks to ensure timely delivery of sales materials.

Ideal candidates have a Bachelor’s degree and at least 5 years in sales administration, customer data management, and document control, with proficiency

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Minimum 5 years in sales administration, CRM, or business development.
• Proficient with MS Office and CRM systems; data management and document control.
• Detail-oriented, organized, and able to manage multiple deadlines.
• Strong communication and interpersonal skills for internal and external stakeholders.
• Experience with government projects or tenders is a plus.

Responsibilities

• Maintain and update customer, prospect, and government stakeholder data in the CRM system.
• Support sales in preparing quotations, proposals, presentations, and documents.
• Monitor sales opportunities, project pipelines, and follow-up activities.
• Coordinate admin requirements for government projects and tender processes.
• Manage correspondence with clients, government institutions, and stakeholders.
• Prepare periodic sales and CRM reports and pipeline updates.
• Ensure timely preparation of documents for sales activities and confidentiality of information.

Skills

CRM administration

Sales support

Data entry

Microsoft Excel

Documentation

Stakeholder coordination

Confidentiality

Education

Bachelor's Degree

Tools

CRM software

Microsoft Excel

PowerPoint

MS Word

Job description

This role involves maintaining and updating customer, prospect, and government stakeholder data while supporting the sales team with administrative coordination and documentation for government projects and tender processes.

Key responsibilities

Maintain and update customer, prospect, and government stakeholder data in the company's CRM system

Support the sales team in preparing quotations, proposals, presentations, and other sales documents

Monitor and maintain records of sales opportunities, project pipelines, and follow-up activities

Coordinate administrative requirements and documentation for government projects and tender processes

Manage correspondence and communication records with clients, government institutions, and relevant stakeholders

Coordinate with internal departments to ensure timely preparation of documents and information required for sales activities

Prepare periodic sales reports, CRM reports, and project pipeline updates for management

Monitor document submission deadlines and follow up on pending requirements related to government projects

Maintain proper filing, documentation, and confidentiality of all customer and project-related information

About you

Minimum Bachelor's Degree (S1) in Business Administration, Management, Marketing, Communication, or a related field

Minimum 5 years of experience in sales administration, customer relationship management, or business development

Good understanding of sales administration, customer database management, and document management

Proficient in Microsoft Office, particularly Microsoft Excel, Word, and PowerPoint

Familiar with CRM systems and able to maintain accurate customer and sales records

Detail-oriented, well-organized, and able to manage multiple tasks and deadlines

Good communication and interpersonal skills for coordinating with internal teams and external stakeholders

Able to maintain confidentiality and handle sensitive customer and project information professionally

Experience handling government projects, tenders, or government clients is an advantage