Assistant Store Manager: F&B Ops & Team Leader

PT Sambal Bakar Indonesia; Bekasi; On-site; IDR 44,640,000 - 89,280,000; Full time

Job summary

PT Sambal Bakar Indonesia is seeking an Assistant Store Manager for the Cut Mutia outlet to support daily operations and drive service standards. You will assist the Store Manager, lead the outlet team, ensure product quality, cleanliness and food safety, and help hit sales and KPI targets.

You will manage schedules, coaching, inventory, and customer issues while communicating with the Store Manager and Area Manager to maintain smooth operation and guest satisfaction across shifts.

Qualifications

• Minimum SMA/SMK or equivalent education.
• Experience leading and managing teams in F&B operations.
• Strong communication, leadership and problem-solving skills.
• Ability to manage inventory, customer service, and KPI achievement.

Responsibilities

• Assist Store Manager in managing daily outlet operations according to SOP
• Lead, direct, and coach the outlet team
• Ensure product quality, service standards, cleanliness, and food safety meet standards
• Help achieve sales targets and KPI outlet
• Control inventory, raw material usage, and operational costs
• Arrange work schedules and task allocation for the team
• Handle customer complaints and operational issues
• Monitor team performance and provide feedback
• Create operational reports and coordinate with Store Manager/Area Manager

Skills

Team leadership

Communication

Problem solving

Inventory management

Customer service

Education

SMA/SMK or equivalent

Job description

PT Sambal Bakar Indonesia is seeking an Assistant Store Manager for the Cut Mutia outlet to support daily operations and drive service standards. You will assist the Store Manager, lead the outlet team, ensure product quality, cleanliness and food safety, and help hit sales and KPI targets.

You will manage schedules, coaching, inventory, and customer issues while communicating with the Store Manager and Area Manager to maintain smooth operation and guest satisfaction across shifts.