Assistant Restaurant Manager – Lead Service & Ops in Bali

SATOSHI; Provinsi Bali; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Kissa10 in Bali is seeking an Assistant Restaurant Manager with leadership potential to grow responsibilities. You will oversee daily operations and coordinate front-of-house with kitchen and bar teams to deliver exceptional hospitality experiences.

You will coach and develop staff, enforce SOPs, manage scheduling, and respond to guest feedback, aiming to elevate service standards in a quality-driven hospitality environment.

Qualifications

• 2–3 years of experience in restaurant operations.
• Experience in supervisory/management role.
• Experience in a quality-driven hospitality environment.
• Strong leadership and decision-making abilities.
• Excellent organizational and communication skills.
• Proactive, hands-on approach with growth mindset.
• Willing to reside in Bali.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth service and operational efficiency.
• Lead, supervise, and support the front of house team to maintain high service standards.
• Coach and develop team members, fostering a positive and performance driven working environment.
• Monitor daily operations, staff scheduling, and operational performance.
• Work closely with the kitchen and bar teams to ensure seamless coordination and service.
• Handle guest feedback and resolve service related issues professionally.
• Ensure SOPs are consistently implemented and maintained across all operations.
• Identify operational improvements and proactively contribute to the restaurant's overall performance.
• Take ownership of operational responsibilities and demonstrate readiness to manage the restaurant independently.

Skills

Leadership

Operations management

Staff development

Guest service

Job description

Kissa10 in Bali is seeking an Assistant Restaurant Manager with leadership potential to grow responsibilities. You will oversee daily operations and coordinate front-of-house with kitchen and bar teams to deliver exceptional hospitality experiences.

You will coach and develop staff, enforce SOPs, manage scheduling, and respond to guest feedback, aiming to elevate service standards in a quality-driven hospitality environment.