Restaurant Manager: Lead Ops, Service & Team

MiA Restaurant; Provinsi Bali; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

MiA Restaurant in Bali is seeking a skilled Restaurant Manager to oversee daily operations and drive service excellence. You will lead a motivated team, align with Kitchen and Bar, and ensure cleanliness, safety, and guest satisfaction across all shifts.

You will manage staff scheduling, monitor performance, and address guest concerns with professionalism, maintaining high standards in a fast-paced environment.

Qualifications

• Minimum 2–3 years of experience as a Restaurant Manager or Assistant Restaurant Manager.
• Strong leadership and communication skills.
• Good command of English.
• Excellent customer service and problem-solving skills.
• Strong knowledge of restaurant operations.
• Able to work under pressure and manage a dynamic team.
• Professional and positive attitude.
• Available to work flexible hours, including weekends and public holidays.

Responsibilities

• Oversee and manage daily restaurant operations
• Ensure excellent service and a positive guest experience
• Lead, supervise, and motivate the restaurant team
• Manage staff schedules, attendance, and daily assignments
• Monitor service quality, cleanliness, and restaurant standards
• Handle guest complaints and resolve issues professionally
• Coordinate with Kitchen, Bar, and other departments to ensure smooth operations
• Monitor sales, service charge, and operational performance
• Control operational costs, stock usage, and minimize wastage
• Ensure all SOPs, hygiene, and safety standards are followed

Skills

Leadership

Communication

Customer service

Restaurant operations

Job description

MiA Restaurant in Bali is seeking a skilled Restaurant Manager to oversee daily operations and drive service excellence. You will lead a motivated team, align with Kitchen and Bar, and ensure cleanliness, safety, and guest satisfaction across all shifts.

You will manage staff scheduling, monitor performance, and address guest concerns with professionalism, maintaining high standards in a fast-paced environment.