Assistant Luxury F&B Outlet Manager – In-Room Dining

Four Seasons; Provinsi Bali; On-site; IDR 167,400,000 - 301,320,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Employee discount for stays worldwide

Complimentary dry cleaning for staff

Complimentary employee meals

Job summary

Four Seasons Resort Sayan in Bali is seeking an Assistant Food and Beverage Outlet Manager to oversee the outlet operations and deliver thoughtful service in a luxury setting. You will lead the Room Service Department and ensure consistent standards across service delivery.

You bring experience in a luxury hotel, excellent interpersonal and communication skills, cross-cultural sensitivity, and a guest-centric approach.

Qualifications

• One + years experience working within a luxury hotel or similar environment.
• Excellent interpersonal skills and communication skills.
• Cross cultural sensitivity, and customer service orientation.
• Guest centricity and understanding the importance of guest's preferences.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met.
• Be visible in the operation, recognize staff, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Skills

Interpersonal skills

Communication skills

Cross cultural sensitivity

Customer service orientation

Guest centricity

Job description

Four Seasons Resort Sayan in Bali is seeking an Assistant Food and Beverage Outlet Manager to oversee the outlet operations and deliver thoughtful service in a luxury setting. You will lead the Room Service Department and ensure consistent standards across service delivery.

You bring experience in a luxury hotel, excellent interpersonal and communication skills, cross-cultural sensitivity, and a guest-centric approach.