Assistant Restaurant Manager

Four Seasons; Provinsi Bali; In loco; IDR 167.400.000 - 301.320.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Training and development

Employee discount for stays worldwide

Complimentary dry cleaning for staff

Complimentary employee meals

Descrizione del lavoro

Four Seasons Resort Sayan in Bali is seeking an Assistant Food and Beverage Outlet Manager to oversee the outlet operations and deliver thoughtful service in a luxury setting. You will lead the Room Service Department and ensure consistent standards across service delivery.

You bring experience in a luxury hotel, excellent interpersonal and communication skills, cross-cultural sensitivity, and a guest-centric approach.

Competenze

• One + years experience working within a luxury hotel or similar environment.
• Excellent interpersonal skills and communication skills.
• Cross cultural sensitivity, and customer service orientation.
• Guest centricity and understanding the importance of guest's preferences.

Mansioni

• Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met.
• Be visible in the operation, recognize staff, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.
• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.

Conoscenze

Interpersonal skills

Communication skills

Cross cultural sensitivity

Customer service orientation

Guest centricity

Descrizione del lavoro

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Submit to Bali's embrace at Four Seasons Resort Sayan: a hillside haven bathed in beauty and purity. Arrive via a dramatic treetop bridge to a gravity-defying rooftop lotus pond, beneath which the sacred Ayung valley spreads its tropical arms. Descend through a valley of towering palms, tiered rice paddies and enchanting gardens that cocoon 60 suites and villas. Choose from secluded treetop accommodations or riverside sanctuaries - all featuring traditional ikat fabrics, antique furnishings and Indonesian artefacts.

About the role

The Assistant Food and Beverage Outlet Manager will assist in overseeing all facets of the outlet, ensuring consistent and thoughtful service.

What you will do

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel's Room Service Department to ensure that established cultural and core standards are met.

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.

Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory and control.

Attend regular operational meetings to ensure effective coordination and cooperation between departments.

What you bring

One + years experience working within a luxury hotel or similar environment is considered an asset

Excellent interpersonal skills and communication skills

Cross cultural sensitivity, and customer service orientation

Gues centricity and understanding the importance of guest's preferences

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

This is a full-time position

The working hours will primarily be early mornings and days, during weekdays and weekends.

This job requires applicants to have current work authorization in the country of Indonesia.