Area Manager & Business Development

PT Cita Rasa Arora; Provinsi Bali; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

PT Cita Rasa Arora in Bali seeks an Operations Manager to lead one main outlet and three mini outlets, driving sales growth and efficient F&B operations. You will build strategic partnerships, optimise promotions, and oversee day-to-day activities to achieve targets.

The role requires a Bachelor’s in Hospitality or equivalent and at least 2 years of F&B operations management experience, with strong leadership, communication, and analytical skills. English and Bahasa Indonesia are essential.

Qualifications

• Bachelor's degree in Hospitality or equivalent.
• At least 2 years as an Operations Manager in F&B.
• Strong analytical, decision-making and problem-solving skills.
• Proven leadership and team-building abilities.
• Excellent communication and negotiation skills.
• Knowledge of F&B administration, operations and quality management.
• Proficient in Microsoft Office programmes.
• Comfortable working with targets and pressure.
• Proactive, self-driven and sales-target oriented.
• Proactive in identifying and pursuing business opportunities.
• Able to engage with clients and build partnerships.
• Able to communicate in English and Bahasa Indonesia.
• Domiciled in Bali or willing to relocate to Bali.

Responsibilities

• Develop and implement sales improvement programs (promotions, bundling, upselling).
• Improve sales across walk-in and online channels.
• Analyze data to raise transaction value; target at least 10% monthly growth.
• Identify and establish partnerships with event organizers, companies and communities.
• Conduct outreach, presentations, negotiations and close deals.
• Secure 2–3 new partnerships per month.
• Oversee daily operations of one main outlet and three mini outlets.
• Ensure efficient operations with consistent service delivery.
• Resolve issues promptly and drive continuous improvement.
• Monitor performance against targets and support sales objectives.

Skills

Analytical skills

Decision making

Leadership

Negotiation

Target driven

Partnerships

English

Bahasa Indonesia

Customer engagement

Outlets operations

Education

Bachelor's degree in Hospitality

Tools

MS Office

Job description

Lead sales growth and operational excellence across one main outlet and three mini outlets in Bali. This role will drive outlet performance, develop strategic partnerships, and ensure efficient day-to-day F&B operations that support sustainable business growth.

Key responsibilities

Develop and execute sales improvement programs, including promotions, bundling, and upselling initiatives.

Optimise sales performance across walk-in customers and online platforms.

Analyse sales data to improve customer transaction value and achieve a minimum of 10% monthly sales growth.

Identify and establish partnerships with event organisers, companies, communities, institutions, and brand collaboration partners.

Conduct outreach and presentations, negotiate partnership opportunities, and close deals.

Secure at least 2-3 new partnerships per month.

Oversee the daily operations of one main outlet and three mini outlets.

Ensure operations run efficiently and effectively while maintaining stable service delivery.

Resolve operational issues in a timely manner and support continuous improvement.

Monitor performance against targets and contribute to the achievement of sales objectives.

What we're looking for

Bachelor's degree in Hospitality or an equivalent qualification.

At least 2 years of relevant experience as an Operations Manager in the F&B industry.

Strong analytical, decision-making, and problem-solving skills.

Strong leadership and team-building skills.

Strong communication and negotiation skills.

Knowledge of F&B administration, operations, and quality management.

Proficiency in Microsoft Office programmes.

Comfortable working with targets and performance pressure.

Proactive, self-driven, and results-oriented, with a strong motivation to achieve sales targets.

Proactive in identifying and pursuing business opportunities.

Comfortable engaging with clients and building partnerships.

Eager to grow with a fast-developing business.

Able to communicate and understand English and Bahasa Indonesia.

Domiciled in Bali or willing to be placed in Bali.