Bali F&B Growth & Partnerships Leader

PT Cita Rasa Arora; Provinsi Bali; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

PT Cita Rasa Arora in Bali seeks an Operations Manager to lead one main outlet and three mini outlets, driving sales growth and efficient F&B operations. You will build strategic partnerships, optimise promotions, and oversee day-to-day activities to achieve targets.

The role requires a Bachelor’s in Hospitality or equivalent and at least 2 years of F&B operations management experience, with strong leadership, communication, and analytical skills. English and Bahasa Indonesia are essential.

Qualifications

• Bachelor's degree in Hospitality or equivalent.
• At least 2 years as an Operations Manager in F&B.
• Strong analytical, decision-making and problem-solving skills.
• Proven leadership and team-building abilities.
• Excellent communication and negotiation skills.
• Knowledge of F&B administration, operations and quality management.
• Proficient in Microsoft Office programmes.
• Comfortable working with targets and pressure.
• Proactive, self-driven and sales-target oriented.
• Proactive in identifying and pursuing business opportunities.
• Able to engage with clients and build partnerships.
• Able to communicate in English and Bahasa Indonesia.
• Domiciled in Bali or willing to relocate to Bali.

Responsibilities

• Develop and implement sales improvement programs (promotions, bundling, upselling).
• Improve sales across walk-in and online channels.
• Analyze data to raise transaction value; target at least 10% monthly growth.
• Identify and establish partnerships with event organizers, companies and communities.
• Conduct outreach, presentations, negotiations and close deals.
• Secure 2–3 new partnerships per month.
• Oversee daily operations of one main outlet and three mini outlets.
• Ensure efficient operations with consistent service delivery.
• Resolve issues promptly and drive continuous improvement.
• Monitor performance against targets and support sales objectives.

Skills

Analytical skills

Decision making

Leadership

Negotiation

Target driven

Partnerships

English

Bahasa Indonesia

Customer engagement

Outlets operations

Education

Bachelor's degree in Hospitality

Tools

MS Office

Job description

PT Cita Rasa Arora in Bali seeks an Operations Manager to lead one main outlet and three mini outlets, driving sales growth and efficient F&B operations. You will build strategic partnerships, optimise promotions, and oversee day-to-day activities to achieve targets.

The role requires a Bachelor’s in Hospitality or equivalent and at least 2 years of F&B operations management experience, with strong leadership, communication, and analytical skills. English and Bahasa Indonesia are essential.