Outlet Manager

Mevui Vietnam Kitchen; Kecamatan Ubud; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Mevui Vietnam Kitchen is seeking an Outlet Manager to lead daily operations in Ubud. You will drive service quality, food hygiene, and financial performance while guiding a motivated team.

The ideal candidate has 2–3 years in outlet management in hospitality, strong leadership, and solid budgeting and POS/inventory skills. This role focuses on delivering exceptional guest experiences and optimizing costs.

Qualifications

• Bachelor’s degree in Hospitality, Business Management, or related field.
• 2–3 years of experience as an Outlet Manager or Supervisor in F&B or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong financial acumen including budgeting, forecasting, and cost control.
• Familiarity with POS systems, inventory software, Excel, Word, and basic office tools.

Responsibilities

• Lead and supervise all outlet operations to ensure efficiency and effectiveness.
• Monitor service quality and customer satisfaction.
• Manage inventory, stock levels, ordering processes, and inventory systems.
• Implement and maintain standard operating procedures.
• Prepare food loss reports, forecast revenue, and analyse outlet performance.
• Train, schedule, and evaluate team members.
• Handle customer feedback and resolve issues professionally.
• Ensure compliance with health, safety, and hygiene standards.
• Manage outlet budgets and control operational costs.
• Collaborate with marketing teams to execute promotions and increase foot traffic.

Skills

Leadership

Customer Service

Team Management

Budgeting

Forecasting

Cost Control

POS Systems

Inventory Software

Education

Bachelor’s degree in Hospitality or related field

Tools

Excel

Inventory Software

Job description

Lead the day-to-day operations of a restaurant or retail outlet in Ubud, delivering excellent customer service, high standards of food quality and hygiene, strong commercial performance, and an engaged team environment.

Key responsibilities

Lead and supervise all outlet operations to ensure efficiency and effectiveness.

Monitor service quality and customer satisfaction.

Manage inventory, stock levels, ordering processes, and inventory systems.

Implement and maintain standard operating procedures.

Prepare food loss reports, forecast revenue, and analyse outlet performance.

Train, schedule, and evaluate team members.

Handle customer feedback and resolve issues professionally.

Ensure compliance with health, safety, and hygiene standards.

Manage outlet budgets and control operational costs.

Collaborate with marketing teams to execute promotions and increase foot traffic.

What we're looking for

Bachelor’s degree in Hospitality, Business Management, or a related field.

At least 2–3 years of experience as an Outlet Manager or Supervisor in the food and beverage or hospitality industry.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Strong financial acumen, including budgeting, forecasting, and cost control.

Familiarity with POS systems, inventory software, Excel, Word, and other basic office tools.

Strong problem-solving skills and the ability to work in a fast-paced, customer-focused environment.