Account Manager

PT Emas Pandai Indonesia; Jakarta Utara; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

PT Emas Pandai Indonesia is seeking a proactive Client Relations professional to manage key accounts in Jakarta. You will liaise with clients and internal teams to ensure expectations are met and projects run smoothly.

Responsibilities include nurturing relationships, identifying client needs, coordinating delivery, analyzing data, and supporting sales and operations in a fast-paced environment. Proficiency in English is essential.

Qualifications

• 1+ years experience in client handling, account management, marketing, or communications (B2B/B2C).
• Strong problem-solving & critical thinking skills.
• Organized with solid project management abilities.
• Excellent verbal & written communication skills in English.
• Building strong client relationships and able to maintain client.
• Thrive in a fast-paced, dynamic environment.
• Available to join ASAP.

Responsibilities

• Handle and strengthen client relationships with a client-first approach.
• Communicate clearly and professionally in Bahasa/English to coordinate with clients and teams.
• Proactively identify client needs, propose solutions, and resolve issues using strong problem-solving & critical thinking skills.
• Coordinate projects to ensure delivery on time, within budget, and aligned with client expectations.
• Support the sales & operations team with client liaison, reporting, and administration.
• Research market trends, analyze sales data, and provide insights for smarter business decisions.
• Adapt quickly to new challenges in a dynamic, fast-paced environment.

Job description

Handle and strengthen client relationships with a client-first approach.

Communicate clearly and professionally in Bahasa/English to coordinate with clients and teams.

Proactively identify client needs, propose solutions, and resolve issues using strong problem-solving & critical thinking skills.

Coordinate projects to ensure delivery on time, within budget, and aligned with client expectations.

Support the sales & operations team with client liaison, reporting, and administration.

Research market trends, analyze sales data, and provide insights for smarter business decisions.

Adapt quickly to new challenges in a dynamic, fast-paced environment.

Requirements :

Have 1+ years experience in client handling, account management, marketing, or communications (B2B/B2C)

Possess strong problem-solving & critical thinking skills

Are organized with solid project management abilities

Have excellent verbal & written communication skills in English

Building strong client relationships and able to maintain client

Thrive in a fast-paced, dynamic environment

Are available to join ASAP

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