Account Executive

PT Smartelco Solusi Teknologi; Jakarta Pusat; Sur place; IDR 66 960 000 - 133 920 000; Plein temps

Résumé du poste

PT Smartelco Solusi Teknologi seeks an Account Executive to manage a portfolio of client accounts from our Jakarta office. You will serve as the primary contact, build strong relationships, identify opportunities, and present proposals to clients.

You will coordinate with operations, finance, and marketing to ensure timely delivery, monitor performance, and deliver reports. Strong sales, communication, and negotiation skills are essential, with prior AE or account management experience welcomed.

Qualifications

• Bachelor's degree required in Business, Marketing, Communications, or related field.
• Experience as Account Executive or similar client-facing role beneficial.
• Strong ability to prospect, manage pipeline, and close deals in B2B/B2C environments.
• Excellent written and spoken communication and presentation skills.

Responsabilités

• Manage a portfolio of client accounts and build strong relationships.
• Serve as the primary contact for all client needs.
• Identify new business opportunities.
• Prepare and deliver proposals or presentations.
• Negotiate terms in line with company guidelines.
• Coordinate with internal teams to ensure timely delivery of products or services.
• Monitor account performance and prepare regular reports and forecasts.
• Maintain accurate records in CRM tools.
• Respond promptly to client inquiries.
• Proactively address issues to support long-term client satisfaction and revenue growth.

Connaissances

Client relationships

Sales & negotiation

Communication

Presentation skills

Time management

Analytical skills

Cross-functional collaboration

Formation

Bachelor's degree in Business/Marketing/Communications

Outils

CRM tools

Description du poste

The Account Executive is responsible for managing a portfolio of client accounts, building strong relationships, and serving as a primary point of contact for all client needs. Daily activities include identifying new business opportunities, preparing and delivering proposals or presentations, and negotiating terms in line with company guidelines. The role also involves coordinating with internal teams to ensure timely delivery of products or services, monitoring account performance, and preparing regular reports and forecasts.

Key responsibilities

• Manage a portfolio of client accounts and build strong relationships
• Serve as a primary point of contact for all client needs
• Identify new business opportunities
• Prepare and deliver proposals or presentations
• Negotiate terms in line with company guidelines
• Coordinate with internal teams to ensure timely delivery of products or services
• Monitor account performance and prepare regular reports and forecasts
• Maintain accurate records in CRM tools
• Respond promptly to client inquiries
• Proactively address issues to support long-term client satisfaction and revenue growth

About you

Demonstrated ability to manage client relationships, understand client needs, and provide consultative support that drives account growth

Strong sales and negotiation skills, including experience in prospecting, pipeline management, and closing deals in a B2B or B2C environment

Excellent communication and presentation skills, with the ability to convey complex information clearly in both written and spoken formats

Solid organizational and time-management skills, with the ability to prioritize tasks, handle multiple accounts, and meet deadlines consistently

Analytical skills to interpret sales and performance data, identify trends, and recommend actions to improve results

Ability to work collaboratively with cross-functional teams, including operations, finance, and marketing, to deliver seamless client service

Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience

Previous experience in an Account Executive, Account Manager, or similar client-facing role is highly beneficial

Comfort working in an on-site environment in Jakarta, Indonesia, with flexibility to attend client meetings and events as needed