Account Executive

Jatis Mobile; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Jatis Mobile in Jakarta is hiring a Business Development professional to manage and grow existing client accounts, identify upsell opportunities, and collaborate with internal teams to develop tailored proposals that combine commercial value with technical feasibility. You will also represent the company in client meetings and handle negotiations.

You will be the primary contact for client inquiries, conduct market and competitive analyses, ensure contractual documentation is in place, and keep

Qualifications

• Bachelor's degree in any major.
• 2+ years of experience in sales.
• Experience in full sales cycle including deal closing.
• Bahasa Indonesia fluent and English (minimum passive).
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Manage and nurture existing client accounts, ensuring engagement and relationship growth.
• Proactively identify upsell and cross-sell opportunities based on client needs and usage patterns.
• Collaborate with internal teams to develop tailored proposals combining commercial value, technical feasibility, and pricing.
• Facilitate account recovery by re-engaging previously inactive clients and proposing solutions.
• Represent the company in meetings with clients, including presentations and negotiations.
• Act as the primary contact for handling client complaints and ensuring resolution within SLA.
• Conduct basic industry and competitor analysis to position solutions effectively.
• Ensure all business transactions are supported by necessary legal documents (agreements, LOAs, NDAs).
• Maintain detailed, up-to-date records of all client interactions and sales activities.

Skills

Account Management

Negotiation

Presentation

Communication

Education

Bachelor's Degree

Job description

Jatis Mobile, established in 2002, provides mobile solutions across various industries and platforms. Our corporate customers span financial services, retail distributions, consumer goods, transportation, automotive, merchant business, and telecommunication industries. We have partnered with major banks along with their products such as credit card, debit, card, retail banking, and all telecom operators in Indonesia.

We are Hiring for Business Development!

Responsibilities:

• Manage and nurture existing client accounts, ensuring consistent engagement, service satisfaction, and relationship growth.
• Proactively identify opportunities for upselling and cross-selling products or services based on client needs and usage patterns.
• Collaborate closely with internal teams to develop tailored proposals, combining commercial value, technical feasibility, and competitive pricing.
• Facilitate account recovery by identifying previously inactive clients, analyzing the cause of disengagement, and proposing solutions to reinitiate partnerships.
• Represent the company in meetings with clients, including presentations, negotiations, and issue resolution discussions.
• Act as the primary point of contact for handling client complaints and ensuring follow-up and resolution within the agreed SLA.
• Conduct basic industry and competitor analysis to better position solutions and strengthen client relationships.
• Ensure every business transaction is supported by the necessary legal documents, including agreements, LOAs, and NDAs.
• Keep a detailed and updated record of all client interactions and sales activities, including calls, meetings, proposals, and follow-ups using CRM or internal systems.

Qualifications:

• Candidate must possess at least a Bachelor's Degree in any major.
• At least 2+ Years of working experience in the sales field is required for this position.
• Experience in full sales cycle including deal closing Demonstrated sales success
• Required Skill(s): Account Management (Managing existing clients) and experience in the acquisition of New Clients. (composition 70 - 30)
• Preferably Staff (non-management & non-supervisor) specialized in Sales
• Have good Bahasa (Oral and written) and English (minimum passive)
• Strong communication, negotiation, and presentation skills
• Having experience in the IT Industry for Managed Services, and/or Cloud, and/or Messaging Solutions Product