運營專員 Operation Specialist

廣藥白雲山香港有限公司; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

廣藥白雲山香港有限公司 is seeking an experienced operations assistant to support order processing, logistics coordination, sales and procurement activities, and internal quality management processes in a fast-paced environment.

The role requires strong organizational skills, attention to detail, and the ability to communicate effectively in Chinese and English. You will interact with suppliers, customers and internal teams, ensuring accurate records and timely execution of tasks.

Qualifications

• Three or more years of experience in order processing, sales administration, procurement follow-up or logistics coordination.
• Experience working with medical devices, pharmaceuticals, healthcare products or trade/distribution companies preferred.
• Proficient in Microsoft Excel, Word, email and Chinese and English input methods.
• Good Cantonese, Mandarin and English; able to handle daily Chinese and English emails and documents.
• Willing to learn and comply with company quality management procedures and support internal operations.

Responsibilities

• Follow up on order processing and shipping arrangements, update progress in a timely manner, and coordinate with outsourced logistics service providers and warehouses on receipt, dispatch, delivery and sign-off matters
• Provide sales and procurement support, including contacting suppliers, business partners and customers, preparing quotations and purchase orders, and preparing, updating and maintaining contracts, orders, purchases, shipping records and inventory records
• Provide quality management support, handle general enquiries, escalations
• Provide internal operations support to other departments within the company as needed
• Assist with other work as assigned by supervisor

Skills

Excel

Word

Email

Chinese input

English input

Education

Secondary education or above

Job description

About the role

This role provides operational support across order processing, logistics coordination, sales and procurement, quality management, and internal company operations.

Key responsibilities

Follow up on order processing and shipping arrangements, update progress in a timely manner, and coordinate with outsourced logistics service providers and warehouses on receipt, dispatch, delivery and sign-off matters

Provide sales and procurement support, including contacting suppliers, business partners and customers, preparing quotations and purchase orders, and preparing, updating and maintaining contracts, orders, purchases, shipping records and inventory records

Provide quality management support, handle general enquiries, escal

Provide internal operations support to other departments within the company as needed

Assist with other work as assigned by supervisor

About you

Secondary 5 or above education level; diploma or above qualification preferred; any discipline acceptable, with preference for medical, business, administration, logistics or related disciplines

Three or more years of experience in order processing, sales administration, procurement follow-up or logistics coordination

Experience working with medical devices, pharmaceuticals, healthcare products or trade/distribution companies preferred

Able to work independently and follow up on tasks, meticulous, well-organised, responsible, with good communication and coordination abilities

Proficient in Microsoft Excel, Word, email and Chinese and English input methods

Good Cantonese, Mandarin and English; able to handle daily Chinese and English emails and documents

Willing to learn and comply with company quality management procedures and support internal operations