Operational Support Executive (IT Industry)

Classy Wheeler Limited; Hong Kong; On-site; HKD 200,880 - 279,000; Full time

Job summary

A leading technology service provider in Asia-Pacific is seeking an Operational Support Executive based in Quarry Bay, Hong Kong. The role involves collaborating with sales teams to enhance operational efficiency, providing administrative support, and managing project documentation. Candidates should hold a relevant diploma and have 3-5 years of experience in administrative roles, alongside proficiency in both Chinese and English. This role offers a renewable contract, highlighting the importance of teamwork and attention to detail.

Qualifications

• 3-5 years of experience in administrative or sales support roles.
• Proven knowledge of the tender and procurement process.
• Experience in the IT industry or a multinational corporation is a plus.

Responsibilities

• Collaborate with sales teams to improve operational efficiency.
• Provide administrative support for sales operations.
• Ensure accuracy of sales data in the CRM system.

Skills

Administrative support

Sales support

Teamwork

Proficiency in Chinese and English

Attention to detail

Education

Certificate, Diploma, or Higher Diploma in Business or related field

Tools

Microsoft Office

Salesforce

SAP

Job description

Operational Support Executive (IT Industry)

Client Description

Company Description: A leading technology service provider in Asia-Pacific, this company specializes in delivering comprehensive digital and technological solutions across diverse industries.
Location: Quarry Bay
Nature: Renewable Contract (1 yr renewable)

Job Description

• Collaborate with sales teams to streamline workflows and improve operational efficiency.
• Provide comprehensive administrative support for sales operations, including updating internal databases, preparing monthly reports, and offering clerical assistance.
• Monitor and ensure the accuracy of sales data in the CRM system (Salesforce).
• Assist in key operational tasks such as sales registration, final variation reviews, and cost sheet preparation.
• Manage daily project documentation, including tenders, proposals, and business correspondence.
• Collect and organize necessary documents from sales managers for sales registration.
• Handle and maintain direct sales orders throughout the procurement cycle, ensuring timely and accurate processing.
• Perform additional administrative tasks and documentation management as assigned by the supervisor.

Job Requirements

• Hold a Certificate, Diploma, or Higher Diploma in Business, Office Administration, or a related field.
• Possess three to five years of working experience in an administrative or sales support role.
• Have knowledge of the tender and procurement process.
• Demonstrate a good command of both written Chinese and English.
• Be proficient in Microsoft Office applications and experienced in using SAP and CRM systems (Salesforce is preferred).
• Be proactive, eager to learn, mature, and detail-oriented, with excellent teamwork skills.
• Be able to work both independently and collaboratively in a multitasking environment.
• Previous working experience in the IT industry or a multinational corporation is an advantage.