Vertical Strategy & Operations Lead - Travel

Klook

Hong Kong

On-site

HKD 800,000 - 1,200,000

Full time

14 days+

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Job summary

Klook is seeking a results-oriented professional to drive performance across travel product verticals, shaping business models and roadmaps from supply to demand. You will lead global cross-functional programs, optimize pricing, inventory and content, and work with product and tech teams to boost exposure and conversion on mobile apps and websites.

The role emphasizes data-driven decision making, collaboration across time zones, and an entrepreneurial mindset in a fast-evolving travel tech

Qualifications

Experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product management.
Experience in travel products (Attractions, Tours, Activities, in-destination transportation) is a plus.
Track record of driving cross-departmental projects is preferred.
Fluent in Chinese and English; strong data-driven decision making.

Responsibilities

Drive commercial and service level performance for travel product verticals globally.
Shape business model and roadmaps from supply to demand, with GTM strategies for new verticals.
Lead cross-functional programs to scale performance across profitability, inventory, pricing, and content.
Collaborate with product & tech teams to improve exposure, usability and conversion on Klook's platforms.
Build and monitor metrics to analyze commercial and operational performance.