Strategic Partnerships & Operations Lead

Klook; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Klook is seeking a Vertical Planning & Operations Manager in Hong Kong to define competitiveness of our supply quality and build measurable impact of performance. You will leverage commercial acumen to identify high-value opportunities within strategic accounts and design operational roadmaps to capture them.

You will act as the main contact for local implementation of global innovations and provide analytical support to uncover new market opportunities, coordinating cross-functional teams to

Qualifications

• 6–7 years in sales, operations, strategy, or project management.
• Strong business and commercial sense.
• Experience with strategic partnerships or account management.
• Fluency in English and Mandarin.
• Detail-oriented, innovative, adaptable, and results-driven.

Responsibilities

• Lead project prioritization, planning, KPIs, and team motivation.
• Identify strategic account growth opportunities and revenue streams.
• Coordinate cross-functional projects across departments.
• Manage senior stakeholders for buy-in and resources.
• Own projects end-to-end with a results-driven mindset.

Skills

Strategic planning

Cross-functional leadership

Analytical thinking

Stakeholder management

English & Mandarin

Tools

SQL

AI tools

Job description

Klook is seeking a Vertical Planning & Operations Manager in Hong Kong to define competitiveness of our supply quality and build measurable impact of performance. You will leverage commercial acumen to identify high-value opportunities within strategic accounts and design operational roadmaps to capture them.

You will act as the main contact for local implementation of global innovations and provide analytical support to uncover new market opportunities, coordinating cross-functional teams to