Training Operations Lead - Remote & Growth

SGS; Hong Kong; Hybrid; HKD 167,400 - 290,160; Full time

Benefits offered by this job

5-day work week

Work From Home

Double Pay and Performance Bonus

Dental and Medical Benefits

Accident Insurance and Life Insurance

Annual Leave

Birthday Leave

Paid Maternity/Paternity/MarriageLeave

Career Advancement Opportunities

On‑the‑Job Training

Education and Training Subsidies

Employee Assistance Program (EAP)

Staff Activities

Job summary

SGS Hong Kong is seeking an experienced Training Operations Coordinator to enhance efficiency across training functions, manage day-to-day activities, and coordinate with trainers, participants and stakeholders. You will handle course materials, evaluations, and receipts while supporting cost allocation and reporting processes.

The role requires 4+ years in training or administration, strong organizational skills, and bilingual English/Chinese communication.

Qualifications

• Associate Degree or above with minimum 4 years of relevant experience, preferably in training or administration.
• Strong organizational skills with attention to detail.
• Customer‑oriented mindset with excellent interpersonal skills.
• Proficient in Chinese word processing and Microsoft Office applications (Word, Excel, PowerPoint).
• Good command of written and spoken English and Chinese.

Responsibilities

• Analyze and optimize operational workflows to improve efficiency and performance across all training functions.
• Oversee day-to-day training operations, including preparing materials, coordinating with trainers, participants and stakeholders, and handling evaluations and receipts.
• Handle cost allocation, payment processing, and preparation of financial and operational reports.
• Develop, update, and review procedural manuals and routine reporting documents.
• Support internal and external audit activities (e.g., IRCA).
• Collaborate with supervisor to meet annual goals and strategic training initiatives.

Skills

Organizational skills

Interpersonal skills

Bilingual English/Chinese

Attention to detail

Customer service

Education

Associate degree or above

Tools

Microsoft Office

Job description

SGS Hong Kong is seeking an experienced Training Operations Coordinator to enhance efficiency across training functions, manage day-to-day activities, and coordinate with trainers, participants and stakeholders. You will handle course materials, evaluations, and receipts while supporting cost allocation and reporting processes.

The role requires 4+ years in training or administration, strong organizational skills, and bilingual English/Chinese communication.