Technical Support Engineer – Office Automation

Swing Consulting Ltd.; Hong Kong; On-site; HKD 279,000 - 357,120; Full time

Benefits offered by this job

Good Career Path

5-Day Work Week

Friendly and Energetic Working Environment

Job summary

A technology consulting firm in Hong Kong is looking for a Technical Support Engineer specializing in Office Automation. The successful candidate will be responsible for performing installations, maintenance, and troubleshooting of software and hardware components. Applicants should possess a university degree in a related field and have over 4 years of relevant experience. Strong communication skills in English and Chinese are essential. This role offers a competitive salary and a friendly working environment.

Qualifications

• Over 4 years’ relevant working experience in PC/LAN administration and support.
• Good command of spoken and written English and Chinese.
• Able to work under pressure.

Responsibilities

• Perform software and hardware installation, deployment, and support.
• Maintain good performance on office automation infrastructure.
• Prepare system documentation and reporting.

Skills

PC/LAN administration

Technical support

Communication skills

Problem resolution

Knowledge of Microsoft Windows Suites

TCP/IP in LAN/WAN network

Education

University degree/college diploma in related discipline

Job description

SW8670 | 11 Jul 2024 Technical Support Engineer – Office Automation

Responsibilities

• Perform PC/LAN/email/mobile device software and hardware installation, deployment, maintenance, support and troubleshooting.
• Provide technical support and planning on system software and hardware on PC/LAN/email system.
• Maintain good performance on OA infrastructure.
• Perform trouble shooting and problem resolution.
• Maintain PC hardware and software inventory.
• Prepare system documentation and reporting.

Qualifications

• University degree/college diploma in electrical/electronic/computer engineering, computer science or related discipline.
• Over 4 years’ relevant working experience in PC/LAN administration and support.
• Good knowledge of Microsoft Windows Suites, PC and mobile device software support and TCP/IP in LAN/WAN network environment.
• Good command of spoken and written English and Chinese.
• Good communication and interpersonal skills and able to work under pressure.
• Candidates with HKCEE/HKDSE or above qualifications and over 3 years’ relevant working experience may be considered for the position of Analyst/Assistant Analyst.
• 25-32K
• Good Career Path, 5-Day Work Week
• Friendly and Energetic Working Environment