System Support Engineer (Window / Linux, VMware, 30-35K)

Swing Consulting Ltd.; Hong Kong; On-site; HKD 334,800 - 390,600; Full time

Benefits offered by this job

10-20 Days Annual Leave

5-day Work Week

Job summary

A consulting firm based in Hong Kong is seeking a System Support Engineer skilled in Windows and Linux systems. Candidates should have a Bachelor's degree in IT and at least 3 years of experience in systems support. Responsibilities include providing technical support, monitoring system performance, and training users. The role offers a salary range of 30-35K based on experience, along with benefits like annual leave and a 5-day work week.

Qualifications

• 3+ years’ experience in system support or technical support.
• Strong knowledge of Windows, Linux, and macOS operating systems.
• Excellent communication skills in Cantonese, English, and Mandarin.

Responsibilities

• Provide first-line support for IT systems and hardware.
• Resolve technical issues related to software and network systems.
• Monitor system performance and conduct regular maintenance.
• Train and support end-users in software applications.

Skills

Technical support

Operating systems knowledge

Communication skills

Networking concepts

Education

Bachelor’s degree in computer science or related fields

Tools

Backup Tools (Avamar, Veaam)

Windows Servers

Redhat Linux 7.x 8.x

VMware

SolarWinds

MS MDE

Symantec Altiris

Job description

SW8866 | 14 Apr 2026 - System Support Engineer (Window / Linux, VMware, 30-35K)

Responsibilities

• Provide first-line support for IT systems, applications, and hardware.
• Resolve technical issues related to software, hardware, and network systems.
• Monitor system performance and conduct regular maintenance to ensure optimal functionality.
• Assist in the installation, configuration, and upgrading of software and hardware.
• Maintain documentation of system configurations, procedures, and troubleshooting steps.
• Collaborate with IT teams to implement system updates and enhancements.
• Ensure data integrity and security by implementing appropriate backup and recovery procedures.
• Respond to user inquiries and provide timely solutions to technical problems.
• Train and support end‑users in the effective use of software applications and systems.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related fields.
• 3+ years’ working experience in system support or technical support.
• Strong knowledge of operating systems (Windows, Linux, macOS) and software applications.
• Familiarity with networking concepts and technologies.
• Knowledge of Backup Tools (Avamar, Veaam).
• Knowledge of Windows Servers, Redhat Linux 7.x 8.x, VMware.
• Knowledge of SolarWinds, MS MDE, Symantec Altiris.
• Excellent communication skills in Cantonese, English, and Mandarin.

Benefits

• 30-35K Depends on Experience
• 10-20 Days Annual Leave
• 5-day Work Week