Strategic Project Lead - Operations & Delivery

LAB Partners Ltd; Hong Kong; On-site; HKD 660,000 - 900,000; Full time

Job summary

LAB Partners Ltd. is seeking an experienced Project Manager to oversee business and operational projects in Hong Kong.

You will translate business objectives into practical project plans, coordinate with clients and internal teams, and drive day-to-day execution to deliver high-quality outcomes. The role requires 8+ years in business operations or service management, with at least 3 years in team supervision.

Qualifications

• Bachelor's degree in Business Administration, Management or a related discipline.
• At least 8 years of relevant experience in business operations, project delivery or service management, including a minimum of 3 years with team supervision and operational performance.
• Combination of financial services operations experience and hands-on project delivery experience, with a practical understanding of service quality, operational controls and client requirements.
• Demonstrated experience translating business objectives into implementation plans, coordinating resources and resolving issues through to project completion.
• Proven ability to improve workflows and implement changes across teams, supported by practical examples of improvements in efficiency, service quality or delivery performance.
• Experience working across different business environments and coordinating with clients, management and operational teams.
• Strong communication, reporting and organisational skills, with proficiency in Microsoft Office applications.

Responsibilities

• Manage projects from initial planning through implementation and completion, ensuring agreed scope, timelines and quality standards are met.
• Develop project schedules, allocate resources and monitor progress, costs and deliverables.
• Work with clients and internal teams to clarify business requirements, establish priorities and agree on implementation plans.
• Coordinate project teams and external service providers, ensuring clear responsibilities and timely follow-up.
• Identify project risks, resolve operational issues and escalat? matters requiring management decisions.
• Review existing workflows and recommend practical improvements to strengthen efficiency and service quality.
• Prepare progress reports, project documentation and management presentations, maintaining clear records of decisions and outstanding actions.
• Support project handover, staff briefings and post-implementation reviews to ensure a smooth transition into ongoing operations.

Skills

Strong communication

Reporting

Organisational skills

Microsoft Office

Education

Bachelor's degree in Business Administration, Management or related discipline

Tools

Microsoft Office

Job description

LAB Partners Ltd. is seeking an experienced Project Manager to oversee business and operational projects in Hong Kong.

You will translate business objectives into practical project plans, coordinate with clients and internal teams, and drive day-to-day execution to deliver high-quality outcomes. The role requires 8+ years in business operations or service management, with at least 3 years in team supervision.