Senior Premier Account Exec - VIP Home Tech Solutions
HKT Services Limited
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Benefits offered by this job
Job summary
HKT Services Limited is recruiting a Senior Relationship Account Executive to promote and up-sell quad-play services to Premier customers in Lai Chi Kok. You will build long-term relationships with VIP accounts, tailor solutions across home automation, networking, fixed broadband and Pay TV, and drive daily targets with high service standards.
Responsibilities include on-site consultations, coordinating with internal teams, staying ahead of industry trends, and identifying upsell opportunities
Qualifications
- Diploma or above in any discipline.
- At least 3 years’ experience in sales and customer service.
- Relevant experience in Telesales would be an advantage.
Responsibilities
- Promote and provide personalized one-stop-shop quad-play products and services to HKT’s Premier customers.
- Develop and maintain strong relationships with potential and existing accounts; identify customer needs and provide tailored solutions.
- Drive and achieve assigned business targets and KPIs with high service quality.
- Monitor account performance and upsell/cross-sell opportunities.
- Stay up-to-date with industry trends to provide clients with insights and recommendations.
- Collaborate with internal teams and external partners to ensure timely, cost-effective project delivery.
- 5-day work; shift duty is required.
Skills
Education
Job description
HKT Services Limited is recruiting a Senior Relationship Account Executive to promote and up-sell quad-play services to Premier customers in Lai Chi Kok. You will build long-term relationships with VIP accounts, tailor solutions across home automation, networking, fixed broadband and Pay TV, and drive daily targets with high service standards.
Responsibilities include on-site consultations, coordinating with internal teams, staying ahead of industry trends, and identifying upsell opportunities
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