Senior Officer - Talent Development and Employee Engagement

New World Development Company Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

New World Development Company Limited is seeking a detail‑oriented Learning & Development Coordinator to support day‑to‑day admin and coordination of programmes. You will manage training schedules, enrolments, venue arrangements, and materials, ensuring timely delivery.

The role involves LMS administration, data maintenance, learning records, and regular reporting. Collaboration with internal stakeholders and external trainers will strengthen our learning culture and drive participation.

Qualifications

• Bachelor’s degree in HR, business, psychology, education, or a related field.
• Minimum 3 years of relevant experience in Learning & Development or training administration.
• Hands-on experience with Learning Management Systems and e-learning platforms.
• Experience managing training logistics including enrolment, attendance, and materials.
• Strong data handling and ability to prepare learning reports.
• Excellent written and spoken English and Chinese; good coordination and communication skills.

Responsibilities

• Support day-to-day administration and coordination of L&D programmes.
• Coordinate logistics for classroom, virtual, and blended learning.
• Provide LMS support including course setup and user administration.
• Maintain learning records and generate participation statistics.
• Develop and coordinate learning communications and promotional materials.
• Liaise with internal stakeholders, trainers, and vendors.
• Provide reliable administrative support across talent development initiatives.

Skills

Coordination skills

Communication skills

Attention to detail

LMS experience

Data reporting

Team collaboration

Education

Bachelor's degree in HR, Business Administration, Psychology, Education or related discipline

Tools

Microsoft Office Suite

Learning Management System (LMS)

Job description

• Support the day-to-day administration and coordination of Learning & Development programmes, including training schedules, enrolment, venue arrangements, training materials, attendance and post-training follow-up.
• Coordinate the end-to-end logistics of classroom, virtual and blended learning programmes, ensuring smooth and timely delivery.
• Provide ongoing support for the Learning Management System (LMS), including course setup, user administration, enrolment, learning records, troubleshooting and data maintenance.
• Maintain accurate learning records and databases, and prepare regular learning reports, participation statistics and other learning-related analysis.
• Assist in developing and coordinating learning communications and promotional materials to drive participation and strengthen the learning culture.
• Support the team in coordinating learning needs, programme evaluation and feedback, and identify opportunities to improve learning effectiveness and participant experience.
• Liaise with internal stakeholders, external trainers and vendors to ensure learning programmes are delivered effectively and according to schedule.
• Provide reliable administrative and operational support to the team across various talent development and learning initiatives.

Responsibilities

Learning & Development

• Support the day-to-day administration and coordination of Learning & Development programmes, including training schedules, enrolment, venue arrangements, training materials, attendance and post-training follow-up.
• Coordinate the end-to-end logistics of classroom, virtual and blended learning programmes, ensuring smooth and timely delivery.
• Provide ongoing support for the Learning Management System (LMS), including course setup, user administration, enrolment, learning records, troubleshooting and data maintenance.
• Maintain accurate learning records and databases, and prepare regular learning reports, participation statistics and other learning-related analysis.
• Assist in developing and coordinating learning communications and promotional materials to drive participation and strengthen the learning culture.
• Support the team in coordinating learning needs, programme evaluation and feedback, and identify opportunities to improve learning effectiveness and participant experience.
• Liaise with internal stakeholders, external trainers and vendors to ensure learning programmes are delivered effectively and according to schedule.
• Provide reliable administrative and operational support to the team across various talent development and learning initiatives.

Staff Engagement & Community

• Support the planning and execution of staff engagement initiatives and employee activities that promote a positive and engaging workplace culture.
• Assist in coordinating community and volunteering activities, including liaison with non-governmental organisations, community partners and internal volunteers.
• Provide logistics, communication and administrative support for staff and community events as required.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Psychology, Education or a related discipline.
• Minimum 3 years of relevant experience, with solid exposure to Learning & Development, training coordination or learning administration.
• Hands-on experience with Learning Management Systems and e-learning programmes/platforms is preferred.
• Experience in managing training logistics and administration, including enrolment, attendance records, learning data and programme coordination.
• Comfortable working with learning data and reports, with good attention to data accuracy and record management.
• Detail-oriented, organised and dependable, with the ability to provide consistent and reliable support while managing multiple activities and deadlines.
• Good coordination and communication skills, with the ability to work effectively with different internal stakeholders, trainers and external vendors.
• A collaborative team player with a genuine interest in developing a career in Learning & Development.
• Proactive, responsible and willing to provide hands-on support for staff engagement and community activities when required.
• Good command of written and spoken English and Chinese.
• Proficiency in Microsoft Office; experience with digital learning tools or learning technologies would be an advantage.