Course Manager - Learning & Development

PwC China; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

PwC China is seeking a Course Manager to support the L&D leadership in building a future-ready workforce. You will design curricula and projects, define objectives with sponsors, and oversee quality and impact of learning initiatives across the LoS.

You will explore AI-enabled approaches and contribute to innovative learning solutions while developing the L&D team's capabilities. You will engage with stakeholders, manage multiple projects, and ensure delivery through blended and virtual formats,

Qualifications

• Implements training concepts from design to delivery.
• Ability to align learning initiatives with business goals.
• Proven ability to manage multiple stakeholders and sponsors.

Responsibilities

• Design and develop curricula and projects meeting practice learning needs.
• Identify course objectives and create high-level design documents with sponsors.
• Oversee effectiveness and quality of curricula and programs for LoS sponsors.
• Research and provide insights into L&D trends including AI for potential adoption.
• Contribute to innovative learning solutions using AI and other technologies.
• Support L&D team development in future-fit capabilities, including AI literacy.
• Contribute to and support implementation of L&D strategic projects.
• Ensure effective design techniques and delivery mediums (blended/virtual).
• Respond to stakeholder concerns and interests as needed.
• Plan, monitor, and control costs related to projects or curricula.

Skills

Training design

Stakeholder management

AI in learning

Bilingual comms

Project management

Analytical skills

Job description

As a Course Manager in the L&D team, you will support the L&D leadership in building our workforce of the future and driving initiatives to reimagine learning in anticipation of the changing business needs, from strategy to execution.

Specifically, you will:

• Design and develop projects or curricula that meet the learning needs of the practice, incorporating innovative learning solutions and AI-driven tools where appropriate.
• Identify course objectives and create high-level design documents with sponsors to ensure expectations are met.
• Oversee the effectiveness and quality of projects, curricula, and programs sponsored by key stakeholders and partners within the Line of Service (LoS).
• Research and provide insights into the latest L&D trends, including AI and emerging practices, for potential adoption in the local environment.
• Contribute to the initiation and implementation of innovative learning solutions, including leveraging AI and other technologies.
• Support the development of the L&D team in fit-for-future capabilities, emphasizing AI literacy and the application of innovative methodologies.
• Contribute to and support the implementation of L&D strategic projects with a focus on improving learning outcomes and efficiencies.
• Ensure the most effective design techniques and delivery mediums are employed, including blended and virtual learning approaches.
• Respond to key stakeholder concerns and interests as needed.
• Plan, monitor, and control costs related to projects or curricula effectively.

Requirements:

The candidate is expected to meet the following requirements:

• In-depth experience in training design, development, and delivery (minimum 5 years).
• Ability to build and maintain relationships with People Organisation colleagues and key stakeholders.
• Strong analytical and problem-solving skills.
• Excellent written and oral communication skills in both English and Chinese.
• Ability to work well both independently and within a diverse team.
• Technologically curious and eager to explore new ways of working, including AI-driven learning solutions.
• Flexible in response to ad hoc changes in responsibilities.

Key Personal Attributes:

In addition, the candidate should demonstrate the following personal attributes:

• Courage and integrity in all dealings.
• Commitment to continuous self-development and staying informed about current learning and development trends, including AI and innovative technologies.
• Ability to manage projects efficiently; planning and executing work in accordance with client requirements and professional standards.
• Open-mindedness, agility with change, and a practical approach to problem-solving.
• Effective communication with impact and empathy.
• Actively shares ideas and knowledge, fostering innovation.
• Passionate about client service and committed to team success.
• Works diligently to build and sustain relationships.