Senior Officer - Partner Development/ Leadership Development/ Talent Development

PwC; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

PwC Hong Kong is seeking a Senior Officer, Partner Development to plan, manage, and deliver leadership and partner development initiatives. You will use digital tools and AI to enhance efficiency and learner experience while coordinating with multiple stakeholders.

The role focuses on leadership development, learning innovation, and staying ahead of L&D trends, with strong project management and organizational skills to drive successful programmes.

Qualifications

• University degree in Business Administration, HR, Education, or related.
• 4–6 years of relevant experience in learning & development, talent development, HR, or programme management.
• Strong project management, multitasking, and stakeholder skills.
• Excellent command of written and spoken English and Chinese.

Responsibilities

• Manage end-to-end coordination and delivery of partner development and leadership programmes, workshops, and events.
• Work closely with programme owners, facilitators, internal teams, and external vendors for planning and execution.
• Develop and manage project plans, timelines, communications, enrolment tracking, and logistics.
• Coordinate with HR, Administration, IT, and Finance to support delivery.
• Provide on-site and virtual programme support, including facilitator liaison and attendance monitoring.
• Collect and analyse feedback and recommend continuous improvements.
• Track programme budgets, expenses, and reporting.
• Use digital tools and AI solutions to improve efficiency and learner experience.
• Keep up with L&D trends and contribute ideas for enhancement.
• Support ad hoc partner development and talent initiatives.

Skills

Project management

Stakeholder management

Leadership development

Learning innovation

L&D trends

English and Chinese

People development

Education

University degree in Business Administration, Human Resources, Education, or related disciplines

Tools

Microsoft Office

AI tools

Job description

We are looking for a Senior Officer, Partner Development to support the planning, management, and delivery of leadership and partner development initiatives. This role is ideal for someone with strong project management skills, solid stakeholder management experience, and confidence in using digital tools and AI to enhance efficiency and learning experience.

The ideal candidate is proactive, organized, and detail-oriented, with an interest in leadership development, learning innovation, and emerging L&D trends.

Key responsibilities

• Manage end-to-end coordination and delivery of partner development and leadership programmes, workshops, and events.
• Work closely with programme owners, facilitators, internal teams, and external vendors to ensure smooth planning and execution.
• Develop and manage project plans, timelines, participant communications, enrolment tracking, and delivery logistics.
• Coordinate across functions including HR, Administration, IT, and Finance to support high-quality programme delivery.
• Provide on-site and virtual programme support, including facilitator liaison, attendance monitoring, room or platform setup, and issue resolution.
• Collect and analyse participant and facilitator feedback and provide recommendations for continuous improvement.
• Track programme budgets, expenses, and reporting.
• Use digital tools, learning technologies, and AI solutions to improve operational efficiency, reporting, and learner experience.
• Keep up to date with learning and development trends, including digital learning and AI-enabled learning solutions, and contribute ideas for enhancement.
• Support ad hoc partner development and talent initiatives as needed.

Requirements

• University degree in Business Administration, Human Resources, Education, or related disciplines.
• Minimum 4-6 years of relevant experience, preferably in learning and development, talent development, HR, programme management, or professional services.
• Strong project management, organizational, and multitasking skills, with the ability to manage multiple priorities independently.
• Excellent stakeholder management and interpersonal skills, with the ability to work effectively with senior stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Excel, and Word.
• Comfortable adopting new technologies and using AI tools to improve productivity and delivery effectiveness.
• Strong analytical and problem-solving skills.
• Excellent command of written and spoken English and Chinese.
• Knowledge of leadership development, digital learning, or current people development trends would be an advantage.
• Interest in visual design or presentation development is a plus.

Preferred attributes

• Passionate about delivering quality internal client service
• Proactive, adaptable, and solutions-oriented
• Strong communicator with empathy and professionalism
• Innovative mindset and open to new ideas and technologies
• Team player with a strong sense of ownership, integrity, and accountability