Senior Enterprise TAM - Hybrid, Client Success

0009 Checkout Limited (HK); Hong Kong; Hybrid; HKD 334,800 - 502,200; Full time

Benefits offered by this job

Flexible hybrid working model

Job summary

0009 Checkout Limited (HK) is seeking an Enterprise Technical Account Manager to build and maintain strategic relationships with key clients in Hong Kong. The role involves optimizing payment solutions and ensuring customer satisfaction through expert technical support.

Ideal candidates should have 2+ years of relevant experience, possess strong analytical and communication skills, and be familiar with payment industry regulations. The position offers a hybrid working model with flexibility in office attendance.

Qualifications

• 2+ years of experience in an analytical or technical role managing stakeholders.
• Familiarity with payments industry regulations and frameworks.
• Good speaking and writing in English and Chinese, and speaking Mandarin.

Responsibilities

• Build and nurture long‑term relationships with key clients.
• Provide expert guidance on technical inquiries and resolve issues promptly.
• Stay up-to-date with industry trends and share insights with clients.

Skills

Analytical skills

Technical communication

Presentation skills

Customer satisfaction focus

Stakeholder management

Education

Bachelor's degree in Computer Science or equivalent

Tools

API integration methods

JavaScript

HTML

CSS

Job description

0009 Checkout Limited (HK) is seeking an Enterprise Technical Account Manager to build and maintain strategic relationships with key clients in Hong Kong. The role involves optimizing payment solutions and ensuring customer satisfaction through expert technical support.

Ideal candidates should have 2+ years of relevant experience, possess strong analytical and communication skills, and be familiar with payment industry regulations. The position offers a hybrid working model with flexibility in office attendance.