Strategic Technical Account Manager, Payments

0030 上海支优商务咨询管理有限责任公司 (Shanghai Zhiyou Business Consulting Management Co., Ltd.); Hong Kong; On-site; HKD 334,800 - 502,200; Full time

Job summary

0030 上海支优商务咨询管理有限责任公司 (Shanghai Zhiyou Business Consulting Management Co., Ltd.) is seeking an Enterprise Technical Account Manager in Hong Kong. This key role focuses on maintaining client relationships, providing expert technical support, and ensuring successful implementation of payment solutions.

The ideal candidate will have a strong technical background in internet technologies and extensive experience in customer engagement, analysis, and training. Proficiency in both English and Chinese is essential. Occasional travel to client sites may be required.

Qualifications

• 3 years of experience managing stakeholders.
• Proficiency in payments industry regulations.
• Strong skills in both technical and non-technical engagement.

Responsibilities

• Build and nurture long-term client relationships.
• Provide technical support and troubleshooting.
• Lead client training and workshops on products.

Skills

Analytical or technical role experience

Effective presentation skills

Communication and interpersonal skills

Results-oriented approach

Familiarity with API-based integration

Education

Bachelor’s degree in Computer Science, IT, Business, Economics, or Statistics

Tools

JavaScript

CSS

HTML

Job description

0030 上海支优商务咨询管理有限责任公司 (Shanghai Zhiyou Business Consulting Management Co., Ltd.) is seeking an Enterprise Technical Account Manager in Hong Kong. This key role focuses on maintaining client relationships, providing expert technical support, and ensuring successful implementation of payment solutions.

The ideal candidate will have a strong technical background in internet technologies and extensive experience in customer engagement, analysis, and training. Proficiency in both English and Chinese is essential. Occasional travel to client sites may be required.