Sales & Operations Executive

Dream Gallop （HK）Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Job summary

Notteka, an AI productivity platform, is seeking an Online Sales & Operations Executive to grow our customer base and streamline day-to-day activities. The role involves handling inquiries in Cantonese, Mandarin and English, demonstrating Notteka’s offerings, and driving online sales from contact to conversion.

Ideal candidates have 2+ years in sales, business development, e-commerce or operations, with strong communication and negotiation skills.

Qualifications

• 2+ years of experience in sales, business development, account management, e-commerce, digital marketing or operations.
• Excellent communication and client-facing abilities in multiple languages.
• Fluent in Cantonese, Mandarin and English, both spoken and written.
• Strong interpersonal, presentation and negotiation skills.
• Organised, proactive and able to manage multiple priorities in a fast-moving environment.

Responsibilities

• Generate and follow up on sales leads through online channels and partnerships.
• Respond to inbound inquiries and understand customers’ needs in Cantonese, Mandarin and English.
• Demonstrate Notteka’s products to prospective customers and close opportunities.
• Manage the online sales process from initial contact to conversion.
• Maintain relationships with customers, partners and accounts.
• Support onboarding, activation and post-sale inquiries.
• Coordinate campaigns, promotions and growth initiatives.
• Maintain accurate sales records and report on metrics.

Skills

Sales & BD

Account Management

E-commerce

Digital Marketing

Customer Service

Tools

CRM Software

Social Media Management Tools

Job description

Notteka is an AI productivity platform designed to help users turn ideas and goals into finished work—from research and documents to data analysis and creative content.

We are looking for a proactive and commercially minded Online Sales & Operations Executive to grow our customer base and support our day-to-day business operations. This role is ideal for someone who enjoys speaking with customers, driving sales and improving how a fast-growing digital business operates.

Key Responsibilities

Generate and follow up on sales leads through online channels, social media, referrals and business partnerships.

Respond to inbound enquiries and understand customers’ needs in Cantonese, Mandarin and English.

Introduce and demonstrate Notteka’s products and services to prospective customers.

Manage the full online sales process, from initial contact and product demonstration to follow-up and conversion.

Build and maintain strong relationships with customers, partners and business accounts.

Support customer onboarding, account activation and post-sale enquiries.

Assist with online campaigns, promotions, community engagement and other growth initiatives.

Maintain accurate customer and sales records and regularly report on leads, conversions and customer feedback.

Monitor user feedback and market trends, and share actionable insights with the product and management teams.

Coordinate daily operational tasks and help improve internal sales and customer-service processes.

Take ownership of assigned projects and follow through from planning to execution.

Requirements

At least 2 years of relevant experience in sales, business development, account management, e-commerce, digital marketing or business operations.

Proven ability to communicate with customers and convert enquiries into business opportunities.

Fluent in Cantonese, Mandarin and English, both spoken and written.

Strong interpersonal, presentation and negotiation skills.

Organised, responsible and comfortable managing multiple priorities independently.

Results-driven, hands‑on and willing to work in a fast‑moving environment.

Comfortable using online communication, collaboration and customer‑management tools.

Interest in AI, technology or digital products is highly preferred.

Hong Kong permanent residency or an existing unrestricted right to work in Hong Kong is preferred.

What We Offer

An opportunity to join a growing AI product at an early stage.

Direct involvement in customer growth, sales strategy and business operations.

Exposure to the fast‑developing AI and technology sector.

A collaborative environment with room to take ownership and grow with the business.

Competitive remuneration based on experience and capabilities.