AI Operations Specialist

EternityX Marketing Technology Limited; Hong Kong; On-site; HKD 480,000 - 840,000; Full time

Benefits offered by this job

Competitive remuneration

Performance incentive

Job summary

EternityX Marketing Technology Limited in Hong Kong is seeking a hands-on AI specialist who bridges strategy and execution, turning AI initiatives into automated growth workflows that improve business development and operational efficiency across the organisation.

You will lead AI adoption, collaborate with BD, Marketing, Finance, and Operations, and build scalable low-code automation pipelines while delivering measurable time savings and new revenue opportunities.

Qualifications

• 2–4 years in AI operations, workflow automation, business analysis, or growth strategy (digital marketing / ad-tech preferred).
• Hands-on experience building automated workflows on low-code platforms (e.g., n8n, Make, or Zapier).
• Demonstrated ability to deploy AI tools for campaign management, lead generation, or process automation with measurable results.
• Familiarity with CRM systems (e.g., HubSpot) and data visualisation tools.
• Ability to engage non-technical stakeholders, diagnose operational bottlenecks, and drive adoption across teams.

Responsibilities

• Analyse market trends, advertising shifts, and competitor strategies to identify high-potential opportunities for expansion.
• Translate business intelligence into automated growth workflows — streamlining lead prospecting, outbound campaigns, and client engagement across multiple regions.
• Audit and optimise the sales pipeline through data-driven analysis, delivering regular performance insights and actionable recommendations to the BD team and management team.
• Implement AI-powered alerts and predictive analytics to keep the BD team ahead of market opportunities and revenue risks.
• 2. Departmental AI Transformation: Engage departments across the organisation to identify operational pain points and implement AI-powered workflow solutions.
• Serve as the go-to person for deploying and managing internal AI tools and automations at the execution level, coordinating with IT and department leads.
• Collect user feedback, prioritise enhancements, and ensure continuous improvement of deployed solutions.

Skills

Strong communication

Automation workflows

AI operations

Tools

n8n

Make

Zapier

HubSpot

Data visualisation tools

Job description

We are looking for a hands‑on AI specialist who bridges strategy and execution — converting AI initiatives into deployed automation that drives business development outcomes and operational efficiency across the organisation.

You will turn market and business intelligence into automated growth workflows, lead AI adoption across departments, and deliver measurable time savings and new revenue opportunities. This role focuses on execution and departmental transformation, working closely with the team lead on strategy and the analytics specialist on data‑driven insights.

What We Offer

An opportunity to be part of a rapidly growing company shaping the future of media planning, buying, and integrated communications, supporting China’s outbound brands and foreign companies seeking to engage Chinese audiences worldwide

A global network with offices in Hong Kong, Shanghai, Singapore, Bangkok, Dubai, Sydney and other major cities, servicing multinational brands

A collaborative, innovative and multicultural work environment

Fast-track career progression in this growing industry

Competitive remuneration package & performance incentive

Job Responsibilities

Analyse market trends, advertising shifts, and competitor strategies to identify high‑potential opportunities for expansion.

Translate business intelligence into automated growth workflows — streamlining lead prospecting, outbound campaigns, and client engagement across multiple regions.

Audit and optimise the sales pipeline through data‑driven analysis, delivering regular performance insights and actionable recommendations to the BD team and management team.

Implement AI‑powered alerts and predictive analytics to keep the BD team ahead of market opportunities and revenue risks.

2. Departmental AI Transformation

Engage departments across the organisation to identify operational pain points and implement AI‑powered workflow solutions.

Serve as the go‑to person for deploying and managing internal AI tools and automations at the execution level, coordinating with IT and department leads.

Collect user feedback, prioritise enhancements, and ensure continuous improvement of deployed solutions.

Track efficiency gains by monitoring and reporting progress toward the operational hour reduction target in collaboration with department heads.

3. Workflow Automation & Technical Delivery

Build, document, and maintain automation workflows on low‑code/no‑code platforms, ensuring reliability and scalability.

Consolidate regional workflows into unified, scalable pipelines to reduce duplicated business effort and improve maintainability.

Develop dashboards and reporting tools to track operational and campaign performance metrics.

4. Adoption, Training & Cross-Functional Collaboration

Conduct training sessions and workshops to drive AI tool adoption and ensure teams maximise the value of deployed solutions.

Track and report efficiency gains, measuring the impact of automation initiatives against operational targets.

Partner with BD, Marketing, Finance, and Operations to align AI initiatives with company growth objectives.

Requirements

2–4 years in AI operations, workflow automation, business analysis, or growth strategy (digital marketing / ad‑tech preferred).

Hands‑on experience building automated workflows on low‑code platforms (e.g., n8n, Make, or Zapier).

Demonstrated ability to deploy AI tools for campaign management, lead generation, or process automation with measurable results.

Familiarity with CRM systems (e.g., HubSpot) and data visualisation tools.

Ability to engage non‑technical stakeholders, diagnose operational bottlenecks, and drive adoption across teams.

Self‑starter who can manage multiple concurrent projects across regions.

Strong communication skills in English and Cantonese/Mandarin.

Nice-to-Have

Experience with AI agent frameworks or conversational AI platforms.

Exposure to B2B lead generation tools (e.g., LinkedIn Sales Navigator).

Relevant AI or prompt engineering certifications.

Connecting regional and international brands with the Chinese market, EternityX is an award‑winning AI‑empowered open‑to‑connect marketing technology platform. With advanced multi‑dimensional audience profiling to comprehend audience needs throughout the consumer journey, we can precisely reach your consumer through premium sites & apps programmatically. Our international team offers one‑stop customised solutions everywhere, helping marketers overcome all obstacles and build a business intelligence strategy that increases brand‑consumer lifetime value and maximizes campaign effectiveness.