Restaurant Manager

Jia Group Holdings Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Jia Group Holdings Limited in Hong Kong is seeking a passionate F&B service leader to oversee service quality and operational efficiency across the restaurant. You will collaborate with all sections, train and supervise staff, and organize shifts to maintain high standards of hygiene, service and guest satisfaction.

The ideal candidate has at least 2 years in a similar role, is fluent in English, Cantonese and Mandarin, and demonstrates a customer-oriented mindset, strong organizational skills,

Qualifications

• Minimum 2+ years of work experience in a similar capacity.
• Fluent in English, Cantonese and Mandarin.
• Customer-oriented mindset with strong interpersonal skills.
• Well-organized and detail-oriented with a sense of responsibility.
• Excellent communication and problem-solving abilities.

Responsibilities

• Collaborate with all restaurant sections to uphold food quality and sanitation standards.
• Train and supervise team members to ensure service consistency.
• Organize shifts and scheduling for the team.
• Handle customer inquiries, complaints, and feedback promptly.
• Build strong relationships with guests and create memorable dining moments.

Skills

Leadership

Team spirit

Customer service orientation

Organizational skills

Communication skills

Problem-solving

Job description

Work with all sections in the restaurant to make sure food quality and operation efficiency are up to standard and ensure standards of hygiene and sanitation are maintained

Train and supervise the team members to ensure the quality and consistency of service

Organize shifts and scheduling for the team

Handle customers' inquiries, complaints, and feedback in a timely manner

Build and maintain strong relationship with customers; Create special and amazing guest experience and moments

What we are looking for:

Minimum 2+ years of work experience in similar capacity

A motivational leader and a good team player with passion in F&B Service

Possess with customer-oriented mindset

Well-organized and detail-oriented with a strong sense of responsibility

Strong interpersonal, communication and problem-solving skills

Fluent in English, Cantonese and Mandarin

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position.If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.