Captain/ Supervisor│Louise

Jia Group Holdings Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Performance Bonus

Staff Meals

On-the-job Training

Job summary

Jia Group Holdings Limited in Hong Kong is seeking hospitality staff dedicated to delivering impeccable service in a fine-dining environment. You will ensure timely service, knowledge of menu and presentation, and assist guests with selections while maintaining high standards.

Role requires energetic team players with strong English skills; Cantonese is advantageous. The company offers medical/dental insurance, bonuses, staff meals, and hands-on training for career growth.

Qualifications

• Experience in fine-dining settings is advantageous.
• Customer-service oriented mindset with ability to deliver excellent service in a high-profile venue.
• Strong presentation and conversational skills.
• Passionate about people and able to grow with the team.

Responsibilities

• Ensure guests are serviced within a specified time.
• Have good knowledge of menu and presentation standards.
• Answer questions about the menu and assist with selections.
• Set tables according to event type and service standards.
• Coordinate with kitchen on menu questions, wait times, and availability.
• Check guest satisfaction after each course and beverage.
• Clear and return used items to the assigned area.
• Review orders for accuracy and timely preparation.
• Maintain restaurant standards and SOPs.
• Conduct monthly inventory checks of equipment and supplies.
• Coaching and developing junior staff.

Skills

Fine dining

Customer service

English fluency

Cantonese (advantage)

Team player

Job description

Ensure guests are serviced within a specified time.

Has a good knowledge of menu and presentation standards.

Able to answer any questions regarding the menu and assist with menu selections.

Set tables according to the type of event and service standards.

Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

Check with guests to ensure satisfaction with each food course and beverages

Responsible for clearing, collecting and returning food and beverage items to the assigned area.

Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

Ensures restaurant standards and SOP's are consistently implemented.

Conducts monthly inventory checks on all operating equipment and supplies.

Take an active role in coaching and developing junior staff.

What We Are Looking For:

• Possess experience working in fine-dining restaurants would be advantageous
• With customer-service oriented mindset and able to deliver fantastic service in a high profile venue
• Great presentation and conversational skills
• Passionate about people and able to develop and grow with your team
• A high level of energy and a good team player
• Fluent in English, able to speak Cantonese would be advantageous

We Offer

• Medical & Dental Insurance
• Performance Bonus
• Staff Meals
• On-the-job Training

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.