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1957 & Co. (Management) Limited in Hong Kong seeks an experienced Restaurant Operations Manager to oversee end-to-end daily operations, ensure flawless service standards, food safety and hygiene compliance.
Lead a high-performing team, manage budgets and forecasts, drive recruitment, scheduling and training, and maintain strong customer relationships to maximize profitability. The role requires leadership, crisis-management abilities, and fluency in English and Cantonese, with willingness to
Support the Operation Manager and manage daily restaurant operations
Oversee the end-to-end daily operations of the restaurant, ensuring flawless execution of service standards, food safety, and hygiene compliance (HACCP/SOP)
Oversee budgets and monthly/annual forecasts, diligently control costs to align with budgeted revenue and maximize profitability
Cultivate and maintain strong relationships with our valued customers, ensure their satisfaction and loyalty
Lead, mentor, and inspire the team. Drive recruitment, scheduling, performance appraisals, and structured training programs to foster high staff morale and retention
Supervise stock control, supply chain coordination, and waste reduction protocols, while ensuring proper maintenance of restaurant facilities and equipment
Handle and complete the routine and ad hoc tasks which aligns to the group policy and the management decision
Requirements:
Diploma in Hotel/Catering Management or related disciplines is an advantage
Minimum 5 years of progressive management experience in upscale dining, hotel, F&B, or well-established restaurant chains
Exceptional leadership, interpersonal, and crisis-management skills
Proactive, stress-resilient, and flexible to work on shifts, weekends, and holidays
Proficiency in restaurant management software (POS systems, inventory tools) and local food & beverage regulations
Excellent command of written and spoken English and Cantonese
Working location: will subject to the Management arrangement