Unit Manager - F&B

Compass Group Hong Kong Limited; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Compass Group Hong Kong Limited is seeking an experienced operations leader to oversee daily cafeteria and food service operations, ensuring efficient service delivery across all outlets.

The role focuses on leading F&B staff, managing food quality and safety, controlling costs, coordinating inventory and procurement, and maintaining strong relationships with customers and clients while ensuring compliance with HSE standards.

Qualifications

• Minimum 3 years of experience in food service operations management.
• Experience in supervising F&B staff and ensuring service standards.
• Strong interpersonal and communication skills.
• Ability to handle high-pressure environments.
• Experience in menu planning and cost control.
• Knowledge of food safety and HSE compliance.

Responsibilities

• Oversee daily cafeteria and food service operations to ensure efficient service delivery.
• Lead, supervise, and support F&B staff to maintain operational performance and service standards.
• Build and maintain positive relationships with customers and clients while addressing service needs.
• Manage food cost, menu planning, and support development of new products and offerings.
• Supervise food preparation and kitchen operations to ensure quality, consistency, and presentation.
• Ensure adherence to sanitation, hygiene, food safety, and workplace safety standards.

Skills

Food service operations

Team leadership

Client relationship management

Culinary & menu management

Food quality & production oversight

Food safety & HSE compliance

Inventory & ordering management

Workforce planning & administration

Job description

• Food Service Operations Management: Manage and oversee daily cafeteria and food service operations to ensure efficient service delivery.
• Team Leadership & Supervision: Lead, supervise, and support F&B staff to maintain operational performance and service standards.
• Customer & Client Relationship Management: Build and maintain positive relationships with customers and clients while addressing operational and service needs.
• Culinary & Menu Management: Manage food cost, menu planning, and support the development of new products and menu offerings.
• Food Quality & Production Oversight: Supervise food preparation and kitchen operations to ensure food quality, consistency, and presentation standards are achieved.
• Food Safety & HSE Compliance: Ensure adherence to sanitation, hygiene, food safety, and workplace safety standards in line with HSE requirements.
• Inventory & Ordering Management: Implement and manage kitchen planning, inventory control, and central ordering systems for the outlet.
• Workforce Planning & Administration: Prepare staff rosters, maintain staff records, submit operational reports, and perform administrative paperwork duties.

Health and Safety Responsibilities:

• Adhere to Compass HSE systems and procedures
• Follow all Emergency Response plans on site
• Follow procedures for identifying, assessing and controlling hazards and risks
• Adhere to and always maintain food handling standards and food safety plan

Job Requirements:

• A least 3 year(s) of working experience in the related field is required for this position.
• Preferably specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent interpersonal and communications skills, able to liaise with all employees.
• Resilient & ability to perform under pressure excellent communications & interpersonal skill.
• Previous setting up of outlet experience an advantage.

We offer an attractive remuneration package and excellent career prospects to the right candidate.

Compass Group Hong Kong is an Equal Opportunities Employer. All applications and enquiries will be handled in the strictest confidence and personal data collected will be used for recruitment purposes only. All the applicant contact details will be kept for 6 months only.