Captain/ Supervisor

Jia Group Holdings Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Jia Group Holdings Limited in Hong Kong is seeking a service-focused hospitality professional to deliver exceptional dining experiences in a fine-dining setting. You will greet guests, explain the menu, set tables to event standards, and coordinate with the kitchen to ensure timely service.

You will coach junior staff, uphold SOPs, conduct monthly inventory checks on equipment, and maintain high energy and teamwork.

Qualifications

• Experience in fine-dining hospitality is preferred.
• Customer-service mindset with ability to deliver high-end service.
• Excellent presentation and conversational skills.
• Energetic team player with a passion for people.
• English fluency; Cantonese ability is advantageous.

Responsibilities

• Ensure guests are serviced within a specified time.
• Have a good knowledge of menu and presentation standards.
• Able to answer questions regarding the menu and assist with menu selections.
• Set tables according to the type of event and service standards.
• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to the assigned area.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Ensures restaurant standards and SOP's are consistently implemented.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.

Skills

Fine-dining experience

Customer-service mindset

Presentation skills

Conversational skills

Energy and teamwork

English fluency

Cantonese advantageous

Job description

Ensure guests are serviced within a specified time.

Has a good knowledge of menu and presentation standards.

Able to answer any questions regarding the menu and assist with menu selections.

Set tables according to the type of event and service standards.

Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

Check with guests to ensure satisfaction with each food course and beverages

Responsible for clearing, collecting and returning food and beverage items to the assigned area.

Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

Ensures restaurant standards and SOP's are consistently implemented.

Conducts monthly inventory checks on all operating equipment and supplies.

Take an active role in coaching and developing junior staff.

What We Are Looking For:

Possess experience working in fine-dining restaurants would be advantageous

With customer-service oriented mindset and able to deliver fantastic service in a high profile venue

Great presentation and conversational skills

Passionate about people and able to develop and grow with your team

A high level of energy and a good team player

Fluent in English, able to speak Cantonese would be advantageous

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you!

We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?