Property Concierge & Customer Services Associate

Jones Lang LaSalle, Inc.; Hong Kong; Presencial; HKD 201.000 - 268.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle, Inc. Hong Kong is seeking a courteous receptionist to welcome residents and visitors, handle inquiries, and support daily operations at the managed property.

You will liaise with service contractors, assist the management office, and perform ad-hoc duties. The role requires Chinese and English proficiency, strong phone manners, and the ability to multitask under pressure. Fresh graduates are welcome and immediate availability is preferred.

Formación

• HKCEE or above (education requirement)
• At least 1 year of customer service experience; property management experience is a plus
• Fresh graduates will also be considered
• Excellent telephone manner with a customer service mindset
• Good command of written and spoken Chinese and English
• Hands-on experience in MS Office including Word and Excel
• Shift duties required
• Immediate availability preferred

Responsabilidades

• Handle incoming calls, enquiries, and complaints at the reception counter
• Assist management office with daily operations including cleaning and security monitoring if needed
• Liaise with service contractors to ensure quality service
• Provide administrative support to the management office
• Perform ad-hoc duties as required

Conocimientos

Customer service

Telephone handling

Chinese & English bilingual

MS Office

Educación

HKCEE or above

Herramientas

MS Word/Excel

Descripción del empleo

Jones Lang LaSalle, Inc. Hong Kong is seeking a courteous receptionist to welcome residents and visitors, handle inquiries, and support daily operations at the managed property.

You will liaise with service contractors, assist the management office, and perform ad-hoc duties. The role requires Chinese and English proficiency, strong phone manners, and the ability to multitask under pressure. Fresh graduates are welcome and immediate availability is preferred.