Bilingual Guest Services Coordinator – Commercial Building

Jones Lang LaSalle Management Services Ltd; Hong Kong; On-site; HKD 312,000 - 469,000; Full time

Job summary

Jones Lang LaSalle Management Services Ltd is seeking a Customer Services Assistant for a Commercial Building in Wong Chuk Hang. The role focuses on greeting tenants and visitors and delivering premium service at the lobby and reception

Candidates should speak English, Cantonese and Putonghua, be well-organized, presentable and able to work under pressure. Fresh graduates are welcome; MS Word, Excel and PowerPoint skills are required.

Qualifications

• Greet and provide premium customer service to tenants and visitors.
• English, Cantonese and Putonghua communication is required.
• Fresh graduates are welcome to apply.
• Mature, well-organized, self-motivated and able to work under pressure.
• Presentable and customer-facing demeanor.
• Proficient in MS Word, Excel and PowerPoint.

Responsibilities

• Greet and provide premium customer service to tenants and visitors at the lobby/reception/main entrance.
• Handle enquiries from customers and visitors at the lobby/reception/main entrance.
• Visit and communicate with tenants as needed.
• Perform other duties assigned by supervisors.

Skills

English proficiency

Cantonese

Putonghua

Customer service

Hospitality experience

Office software

Education

DSE or above

Tools

MS Word

MS Excel

PowerPoint

Job description

Jones Lang LaSalle Management Services Ltd is seeking a Customer Services Assistant for a Commercial Building in Wong Chuk Hang. The role focuses on greeting tenants and visitors and delivering premium service at the lobby and reception

Candidates should speak English, Cantonese and Putonghua, be well-organized, presentable and able to work under pressure. Fresh graduates are welcome; MS Word, Excel and PowerPoint skills are required.