Residential Property Operations Assistant

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 167,000 - 223,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a proactive Property Management Assistant to support day-to-day operations for a residential property in Hong Kong. You will handle tenant inquiries, coordinate with contractors, and help organize clubhouse activities, ensuring safety and high service standards.

The role welcomes fresh graduates with a positive attitude and strong communication abilities, and requires English and Chinese language skills along with proficiency in MS Office.

Qualifications

• Diploma or Degree holder in Property Management, Housing Management, Real Estate, or a related discipline.
• Fresh graduates welcome; prior property management experience is a plus.
• Excellent customer service mindset and ability to handle tenants independently.
• Strong interpersonal and communication skills; fluent in English and Chinese.
• Proficient in MS Word, Excel, and PowerPoint.

Responsibilities

• Assist the Property Manager in day-to-day operations and facilities management of the residential property.
• Handle enquiries, service requests, and feedback from tenants, residents, and owners.
• Conduct regular inspections of common areas to ensure safety, cleanliness, and security.
• Coordinate with external contractors for routine maintenance and security services.
• Assist in drafting notices, circulars, incident reports, and meeting documents.
• Support residents' activities and clubhouse operations.
• Carry out administrative duties and ad-hoc tasks as required by supervisors.

Skills

Customer service

Communication

Interpersonal skills

English and Chinese

Education

Diploma or Degree in Property Management/Real Estate

Tools

MS Word

Excel

PowerPoint

Job description

Jones Lang LaSalle Incorporated is seeking a proactive Property Management Assistant to support day-to-day operations for a residential property in Hong Kong. You will handle tenant inquiries, coordinate with contractors, and help organize clubhouse activities, ensuring safety and high service standards.

The role welcomes fresh graduates with a positive attitude and strong communication abilities, and requires English and Chinese language skills along with proficiency in MS Office.