Key Account Manager

GREEN DELTA; Hong Kong; On-site; HKD 420,000 - 780,000; Full time

Job summary

Green Delta is seeking an experienced Key Account Manager to act as a commercial partner and product specialist. You will align with the sales team to deliver the right products, pricing, and positioning for key customers, driving multi-year growth across portfolios.

The role requires at least 5 years in key account management within consumer products or retail, with a strong emphasis on strategic relationships, analytical thinking, and hands-on execution.

Qualifications

• Minimum 5 years in key account management within consumer products or retail.
• Strong communicator and team player with cross-functional collaboration skills.
• Strategic thinker with analytical capabilities and execution mindset.
• Excellent English and French; other European languages valued.

Responsibilities

• Serve as the primary commercial and category specialist for assigned accounts.
• Lead portfolio strategy, create tailored assortments and seasonal collections.
• Support pricing frameworks, competitive positioning, and business reviews.
• Provide quotations, order management, forecasting, and supply chain coordination.
• Translate market insights into actionable recommendations with marketing, merchandising, operations, and product teams.

Job description

We're seeking an experienced Key Account Manager to serve as a commercial partner and product specialist supporting our growth with key customers. You'll work alongside our sales team as the vital link between customers and internal teams, ensuring we deliver the right products, pricing, and positioning.

Your Role:

Partner with sales as the primary commercial and category specialist for assigned accounts, supporting relationship development and multi-year growth strategies. Lead portfolio strategy and category development, creating tailored assortments and seasonal collections that align with customer needs. Support pricing frameworks, competitive positioning, and comprehensive business reviews. Provide hands-on commercial execution including quotations, order management, forecasting, and supply chain coordination. Conduct market analysis and translate insights into actionable recommendations while collaborating cross-functionally with marketing, merchandising, operations, and product teams.

What You Bring:

Minimum 5 years in key account management within consumer products or retail, with a proven track record of commercial results and strategic customer relationships. Strong communicator and team player skilled at cross-functional collaboration. Strategic thinker with analytical capabilities, comfortable with both planning and execution. Genuine passion for consumer products and retail. Results-oriented with a customer-centric approach and hands-on mindset. Excellent English and French required; additional European languages highly valued.

This is a collaborative role for an experienced commercial professional who understands retail, works effectively in teams, and can drive commercial results while supporting strong customer partnerships.