IT Specialist (Windows Migration and Endpoint Security, over $40K)

CL Technical Services Ltd.; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Job summary

CL Technical Services Ltd. is seeking an IT Specialist to lead Windows 11 migration and EDR security initiatives for about 400 endpoints.

You will plan, test, deploy, and verify migrations while coordinating with vendors and internal teams to meet the 2027 target; provide IT support across enterprise environments and ensure security configurations are aligned with policy requirements. The role requires hands-on experience with Windows Server and 11 migrations, EDR implementations, and

Qualifications

• Higher Diploma in IT
• At least 4 years experience in IT, especially Windows 11 migration
• Experience in OS upgrade projects and/or IT security solutions (e.g. EDR)
• Experience in office IT setup, LAN/network implementation, mobile devices, and enterprise desktop/server management
• Admin experience of Windows Server and Windows 10; migration to Windows 11/Windows Server 2022 or later preferred
• Hands-on experience in hardware/software procurement
• Government experience is preferred
• Hands-on IT helpdesk support experience
• Strong analytical and problem-solving abilities
• Good written and spoken English and Chinese

Responsibilities

• Plan, test, deploy, troubleshoot, and verify Windows 11 migrations.
• Inventory and assess hardware, software, OS, apps, and security configurations for ~400 staff.
• Prepare deployment records and technical documentation.
• Develop implementation plans, deployment schedules, test plans, migration procedures, and rollback arrangements.
• Evaluate specifications and prepare requirements for EDR implementation.
• Compare products/solutions and support procurement and vendor assessment for EDR.
• Coordinate with PM, users, vendors, and service providers on EDR deployment with target completion by 2027.
• Troubleshoot EDR installation/connectivity, alerts, policies, and config issues.
• Monitor EDR deployment status, endpoint health, alerts, policy compliance, and remediation progress

Skills

Windows migration

EDR security

Helpdesk support

LAN/network setup

Windows Server admin

Hardware procurement

Bilingual English/Chinese

Education

Higher Diploma in Information Technology

Job description

IT Specialist (Windows Migration and Endpoint Security, over $40K)

Support planning, testing, deployment, troubleshooting, and post-migration verification of Windows 11

Conduct inventory and assessment of existing computer hardware, software, operating systems, applications, and security configurations for approximately 400 staff

Prepare deployment records and technical documentation

Assist in preparing and maintaining technical implementation plans, deployment schedules, test plans, migration procedures, and rollback arrangements

Assist in evaluating technical specifications and preparing technical requirements for EDR implementation

Conduct product or solution comparisons and support procurement and vendor assessment for EDR implementation

Assist in configuration, pilot implementation, user acceptance testing, phased deployment, monitoring, and compliance checking of EDR solutions

Coordinate with the Project Manager, internal users, vendors, and service providers on the deployment of EDR solutions with target completion within 2027

Troubleshoot EDR installation and connectivity issues, endpoint security alerts, policy or configuration problems, and other related technical issues

Monitor EDR deployment status, endpoint health, security alerts, policy compliance, installation failures, and remediation progress

About you

Higher Diploma in Information Technology

At least 4 years experience in IT especially in Windows 11 migration

Experience in working on operating system upgrade projects and/or IT security solution implementation (e.g. EDR) is highly desirable

Experience in office IT setup, LAN/network implementation, mobile devices, and enterprise desktop and server environment management

Administration experience of Windows Server and Windows 10 client; migration experience to Windows 11 and Windows Server 2022 or later preferred

Hands-on experience in hardware/software procurement of computer equipment

With government experience is preferred

Hands-on experience in IT helpdesk support

Strong analytical and problem-solving abilities

Good command of written and spoken English and Chinese