IT Support Specialist – ETERNITY CONSULTANTS (HK) Ltd

Eternity Consultants (HK) Limited; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

Eternity Consultants (HK) Limited in Hong Kong seeks an IT professional responsible for handling system installations and configurations. Candidates should have at least 5 years of experience in a sizable firm, with strong skills in Microsoft Active Directory, Exchange, and Azure Cloud administration.

The ideal candidate is detail-oriented, able to prioritize tasks, and fluent in English, Cantonese, and Mandarin. The role includes troubleshooting systems and managing backups and restores.

Qualifications

• Minimum 5 years of solid working experience in a sizeable firm.
• Detail-minded and able to prioritize effectively.
• Good command of written and spoken English, Cantonese, and Mandarin.

Responsibilities

• Handle system installation, upgrade, configuration, administration, and troubleshooting.
• Manage system storage and backup, and restore operations.
• Assist in planning and implementing systems and network integrations.

Skills

Microsoft Active Directory

Microsoft Exchange

VMware

Server administration

Office 365

Network configuration

Azure Cloud

Time management

Analytical skills

Bilingual communication (English, Cantonese, Mandarin)

Education

Diploma in Information Technology / Computer Science

Tools

SCCM

WSUS

SSL VPN

Job description

Responsibilities

• Handle system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of information systems including Microsoft AD, Exchange email, VM platform and endpoints system
• Manage system storage and backup, and restore the operations
• Assist in planning and implementing systems and network integrations
• Configure security settings or access permissions
• Analyze and report computer system security breaches or attempted breaches
• Liaise and coordinate with vendors, suppliers and service provider
• Evaluate and implement new technologies and platforms to resolve business challenges
• Timely respond and handle business requests/ system & user support

Requirements

• Diploma holders in Information Technology / Computer Science
• Min 5 years solid working experiences in sizeable firm
• Solid hands-on experience in Microsoft Active Directory, Group Policy Objects (GPOs), Microsoft Exchange, Office 365, WSUS / SCCM
• Strong infrastructure skills in Server, Windows, VMWare and SSL VPN
• Experience in the administration of Azure Cloud and Office 365
• Good knowledge of enterprise network, QOS, routing, switching and IP addressing
• Detail-minded, committed to work and able to prioritize effectively
• Well organized and able to work independently under pressure and tight deadlines
• Strong analytical skills and time management skills
• Proactive and self-motivated to work independently and efficiently
• Team player with effective communication skill
• Good command of written and spoken English, Cantonese and Mandarin